Busa Chp. 10

Front 1

Production

Back 1

Use of resources, such as workers and machinery, to convert materials into finished goods and services.

Front 2

Production and Operations Management

Back 2

Oversee the production process by managing people and machinery in converting materials and resources into finished goods and services.

Front 3

vital function

Back 3

necessary for generating money to pay employees, lenders, and stockholders.

Front 4

Effective production and operations

Back 4

lower a firm’s costs of production.
boost the quality of its goods and services.
allow it to respond dependably to customer demands.
enable it to renew itself by providing new products

Front 5

Mass Production

Back 5

a system for manufacturing products in large quantities through effective combinations of employees, with specialized skills, mechanization, and standardization

Front 6

Flexible Production

Back 6

more cost-effective for producing smaller batches using information technology, communication, and cooperation

Front 7

Customer-Driven Production

Back 7

valuating customer demands in order to make the connection between products manufactured and products bought

Front 8

Analytic production system

Back 8

reduces a raw material to its component parts in order to extract one or more marketable products.

Front 9

Synthetic production system

Back 9

It combines a number of raw materials or parts or transforms raw materials to produce finished products.

Front 10

Continuous production process

Back 10

generates finished products over a lengthy period of time.

Front 11

intermittent production process

Back 11

generates products in short production runs, shutting down machines frequently or changing their configurations to produce different products.

Front 12

Robot

Back 12

a reprogrammable machine capable of performing a variety of tasks that require the repeated manipulation of materials and tools.

Front 13

Computer-Aided Design

Back 13

allows engineers to design components as well as entire products on computer screens faster and with fewer mistakes than they could achieve working with traditional drafting systems.

Front 14

Computer-Aided Manufacturing-

Back 14

computer tools to analyze CAD output and enable a manufacturer to analyze the steps that a machine must take to produce a needed product or part.

Front 15

Flexible Manufacturing Systems

Back 15

a production facility that workers can quickly modify to manufacture different products.

Front 16

Computer-Integrated Manufacturing

Back 16

production system in which computers help workers design products, control machines, handle materials, and control the production function in an integrated fashion

Front 17

Production Managers

Back 17

Oversee the work of people and machinery to convert inputs (materials and resources) into finished goods and services.

Front 18

Process layout

Back 18

groups machinery and equipment according to their functions.

Front 19

fixed-position layout

Back 19

places the product in one spot, and workers, materials, and equipment come to it.

Front 20

Customer-Oriented Layout

Back 20

arranges facilities to enhance the interactions between customers and a service.

Front 21

Selection of Suppliers

Back 21

Based on comparison of quality, prices, dependability of delivery, and services offered by competing companies.

Front 22

Make, Buy, or Lease Decision

Back 22

Choosing whether to manufacture a needed product or component in-house, purchase it from an outside supplier, or lease it.
Factors in the decision include cost, availability of reliable outside suppliers, duration of the firm’s supply needs, and the need for confidentiality.

Front 23

Just-in-Time Systems

Back 23

broad management philosophy that reaches beyond the narrow activity of inventory control to influence the entire system of production and operations management.

Front 24

Inventory Control

Back 24

function requiring production and operations managers to balance the need to keep stock on hand to meet demand against the costs of carrying inventory

Front 25

Materials Requirement Planning

Back 25

computer-based production planning system that lets a firm ensure that it has all the parts and materials it needs to produce its output at the right time and place and in the right amounts.

Front 26

Controlling the Production Process

Back 26

1. Planning
2. Routing
3. Scheduling
4. Dispatching
5. Follow-up

Front 27

Poor quality

Back 27

account for 20% loss in revenue.

Front 28

Benchmarking

Back 28

the process of analyzing other firms’ best practices.

Front 29

International Organization for Standardization

Back 29

mission is to promote the development of standardized products to facilitate trade and cooperation across national borders.