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35 Cards in this Set
- Front
- Back
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management
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Getting work done through others
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efficiency
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getting work done with a minimum of effort expense or waste
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effectivenes
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accomplishing tasks that help fulfil organizational objectives
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planning
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determining organizational goals and the means for achieving them
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Organizing
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deciding where decisions will be made, who will do what jobs and tasks and who will work for whom.
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leading
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inspiring and motivating workers to work hard to achieve organizational goals
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controlling
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monitoring progress toward goal achievement and taking corrective action when needed
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meta-analysis
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a study of studies a statistical approach that provides the best scientific estimate of how well management theories and practices work
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top managers
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executives responsible for the overall direction of the organization
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middle managers
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managers responsible for setting objectives consistent with top management's goals, and planning and implementing subunit strategies for achieving these objectives
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first-line managers
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managers who train and supervise performance of non-managerial employees and who are directly responsible for producing the company's products or services
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team leaders
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managers responsible for facilitating team activities toward goal accomplishment
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figurehead role
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the interpersonal role managers play when they perform ceremonial duties
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leader role
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the interpersonal role managers play when they motivate and encourage workers to accomplish organizational objectives
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liasion role
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the interpersonal role managers play when they deal with people outside their units
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monitor role
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the informational role managers play when they scan their environment for information
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diseminator role
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the information al role managers play when they share information with others in their departments or companies
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spokesperson role
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the informational role managers play when they share information with people outside their departments or companies
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entrepreneur role
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the decisional role managers play when they adapt themselves the subordinates and their units to incremental change
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disturbance handler role
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the decisional role managers play when they respond to severe problems that demand immediate action
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resource allocator role
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the decisional role managers play when the decide who gets what resources
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negotiator role
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the decisional role manger play when they negotiate schedules, projects, goals, outcomes, resources, and employee raises.
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technical skills
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the ability to apply the specialized procedures, techniques and knowledge required to get the job done
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human skill
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the ability to work well with others
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conceptual skill
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the ability to see the organization as a whole, how the different pars affect each other, and how the company fits into or is affected by its environment.
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Three Management Functions
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Making things happen,
Meeting the Competition, Organizing People Projects and Processes |
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Four Traditional management function
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Planning, Organizing, leading, Controlling
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parts of Making things happen
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Planning, decision-making, Control, managing information
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4 Kinds of Managers
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Top Managers
Middle Managers First-line Managers Team Leaders |
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3 Manager roles
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Interpersonal Role
Informational Role Decisional Role |
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3 types of Interpersonal Roles
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Figurehead Role
Liasion Role Leader Role |
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3 types of informational role
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monitor role
disseminator role spokesperson role |
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4 decisional role
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entrepreneur role
disturbance handler roe resource allocator role negotiator role |
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Management Skills
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Technical
Human Conceptual Motivate to manage |
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To management mistakes
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Insensitive to others
cold aloof arrogant betrayal of trust overly ambitious specific performance problems |
