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103 Cards in this Set

  • Front
  • Back

What is the role of business in the economy?

Business drives up the standard for living for people worldwide, contributing to a higher quality of life via more jobs, Innovation, and taxes

Define business

Any organization or activity that provides goals and services in an effort to earn a profit

Define profit

Financial reward that comes from running a business. Its the revenue minus expenses

When do you experience loss?

When the expenses cost more than the revenue

Define entrepreneur

A person who risks their time, money, and resources to start and manage a business

Define standard of living

Quality and quantity of goods and services to a population

Define quality of life

Overall sense of well-being experienced by a group or individual

Identify how business has evolved in the US(5 stages and years)

1. Industrial Revolution(mid1700s-mid1800s)


2. Entrepreneurship era (mid-late 1800s)


3. Production era (early 1900s)


4. Marketing era (post WWII)


5. Relationship era (present day)

Specify the role of nonprofits in the economy

Nonprofit benefit the economy by giving jobs and drawing additional investment into the communities around them, Museum, schools, theaters, orchestras, Etc

Define nonprofit

Business like establishments that employ people and produce goods and services with the goal of contributing to the community rather than financial gain

What are the core factors of production

Natural resources (NOT agriculture)


Capital (synthetic resources, NOT $)


Human Resources


Entrepreneurship

Contrast the elements of the environment affecting business

The economic environment


the competitive environment


the tech environment


the social environment


the global environment

Identify how business Trends are impacting careers

Business Trends affect everybody in both the broader economy and personal financial success

Define economics

The study of choices that people, companies, and governments make in allocating society's resources

Define economy

Financial and social system of how resources flow through Society, from production to distribution, to consumption

Define macro and microeconomics

Macro, the study of a country's overall economic Dynamics such as the employment rate, the gross domestic product, and Taxation policies.



Micro, the study of smaller economic units such as individual consumers, families, and individual businesses

Discuss the evolving global economic crisis

There was prosperity in the late 90s, then the.com bubble burst in 2000 and 9/11 in 2001.



Federal Reserve lowered interest rates, but there was no investment opportunities. And 2006 housing prices peaked then fell, leading to increased foreclosure



Banks were afraid to give loans



The Fed invested money in big businesses, economy still continue to suffer, Congress passed 700 billion dollar bailout plan, Obama passed 825 billion dollar stimulus package



Economy slowly grew back

Define fiscal policy

Government efforts to influence the economy through taxation and spending

Define value

The relationship between the price of a good or a service and the benefits that it offers its customers

Define business environment

The setting in which business operates. The five key components are economic competitive, technological, social, and global

Define business technology

Any tolls, especially computers, telecommunications, and other digital products, that business can use to become more efficient and effective

Define e-commerce

Business transactions conducted online, typically via the Internet

Define demographics

The measurable characteristics of a population. Demographic factors include population size and density, as well as specific traits such as age, gender, and race

Define economic system

A structure for allocating limited resources

Define capitalism

An economic system, also known as the private Enterprise or free market system, based on private ownership, economic freedom, and Fair competition

Define supply

The quantity of products that producers are willing to offer for sale at different market

Define demand

The quantity of products that consumers are willing to buy at different market prices

Define socialism

An economic system based on the principle that the government should own and operate he Enterprise has that directly affect public welfare

Define communism

An economic and political system that calls for public ownership of virtually all Enterprises under the direction of a strong central government

Define mixed economics

Economies that embody elements of both planned and market-based economic systems

Define consumer price index, CPI

A measure of inflation that evaluates a change in the weighted average price of goods and services that the average consumer buys each month

Define producer Price Index

A measure of inflation that evaluates the change over time in the weighted average of wholesale prices

What is the free market system and the supply and demand relationship?

The dynamic interaction between buyers and sellers directly affects the range of products and prices in the free market. The relationship between price and quantity from A supplier standpoint can be shown on a graph called the supply curve. When the quantity demanded equals the quantity supplied this is called the equilibrium price.

What tools are used to evaluate economic performance?

GDP- measures the total value of all final goods and services produced within a nation's physical boundaries over a given. Of time adjusted for inflation



Unemployment rate- anyone over the age of 16 who is looking for a job



Consumer Price Index and the producer Price Index measure inflation and evaluate the change over time in the weighted average price of goods and services and weighted average wholesale prices

Define balance of trade

A basic measure of the difference in value between a nation's exports and imports, including both goods and services

Define trade surplus

Overage that occurs when the total value of a nation's exports is higher than the total value of its Imports

Define trade deficit

Shortfall that occurs when the total value of a nation's Imports is higher than the total value of its exports

Define exchange rate

A measure of the value of one nation's currency relative to the currency of other nations

Define countertrade

And international trade that involves to barter of products for products rather than for currency

Define foreign Outsourcing

Contracting with foreign suppliers to produce products, usually at a fraction of the cost of domestic production. Also contract Manufacturing

Define importing

Buying products domestically that have been produced or grown in foreign Nations

Define exporting

Selling products in foreign Nations that have been produced are grown domestically

Define foreign licensing

The Authority granted by a domestic firm to a foreign firm for the rights to produce and Market its product or used its trademark or patent rights and a defined geographical area

Define foreign franchising

A specialized type of foreign Licensing in which a firm expands by offering businesses in other countries the right to produce and Market its products according to specific operating requirements

Define direct investment

When firms either acquire foreign firms or develop new facilities from the ground up in foreign countries. Also known as foreign direct investment

Define joint ventures

When two or more companies join forces, sharing resources risks and profits, but not actually merging companies, to pursue specific opportunities

Define partnership

Eva Ontario agreement under which two or more people act as co-owners for a business for profit

Define strategic Alliance

An agreement between two or more firms to jointly pursue a specific opportunity without actually merging their businesses. Strategic alliances typically involve less formal, but less encompassing agreements than Partnerships

Define socio-cultural differences

Differences among cultures in language, attitudes, and values

Define infrastructure

A country's physical facilities that support economic activity

Define protectionism

National policies designed to restrict International Trade, usually with the goal of producing domestic business

Define tariffs

Taxes levied against Imports

Define quotas

Limitations on the amount of specific products that may be imported from certain countries during a given time period.

Define embargo

A complete ban on International Trade of a certain item, or a total halt in trade with a particular Nation

Define free trade

The unrestricted movement of goods and services across International borders

Define general agreement on tariffs and trade, g a t t

And international trade treaty designed to encourage worldwide trade among its members

Define World Trade Organization, w t o

A permanent Global institution to promote international trade and to settle International Trade disputes

Define World Bank

An international Cooperative of 188 188 member countries, working together to reduce poverty in the developing world

Define international monetary fund, IMF

An international organization of 188 member nations that promotes International economic cooperation and stable growth

Define North American Free Trade Agreement, n a f t a

The treaty among the United States, Mexico, and Canada that eliminated trade barriers and investment restrictions over 15 year period Starting in 1994

Define the European Union, EU

The world's largest common market, comprised of 28 European nations

Why do nation's trade?

Access to factors of production, reduced risk of dependence on one economy, inflow of innovation

How do we measure trade?

Balance of trade, balance of payments, and exchange rates

What is balance of trade

The basic measure of the difference between a nation's exports and imports

What is the balance of payments

A measure of the total flow of money into and out of a country

How do companies reach Global markets?

Foreign Outsourcing, importing, exporting, foreign licensing, foreign franchising, direct investment, joint ventures, partnership, strategic Alliance

What are barriers to international trade?

Socio-cultural differences, economic differences, political and legal differences, laws and regulations, International Trade restrictions

What are the benefits and criticisms of the free trade movement?

Encourages worldwide trade among members, some say it undermines local economies by introducing deep-pocket Global competitors who drive out smaller firms. Cripples poor countries in the long-term.

Define ethics

A set of beliefs about right and wrong, good and bad

Define universal ethical standards

Ethical Norms that apply to all people across a broad spectrum of situations

Define business ethics

The application of right and wrong, good and bad, in a business setting

Define ethical dilemma

A decision that involves a conflict of values, every potential course of action has some significant negative consequences

Define code of ethics

A formal, written document that defines the ethical standards of an organization and gives employees information they need to make ethical decisions across a range of situations

Define whistleblowers

Employees who report their employers illegal or unethical Behavior to either the authorities or the media

Define social responsibility

The obligation of a business to contribute to society

Define stakeholders

Any groups that have a stake, or personal interest, and the performance and actions of an organization

Define consumerism

A social movement that focuses on four key consumer rights:


1. The right to be safe


2. The right to be informed


3. The right to choose


4. The right to be heard

Define corporate philanthropy

All business donations to nonprofit groups, including money, products, and employee time

Define cause-related marketing

Marketing Partnerships between business and nonprofit organizations, designed to Spike sales for the company and raise money for the nonprofit

Define corporate responsibility

Business contributions to the community Through the actions of the business itself rather than donations of money and time

Define sustainable development

Doing business to meet the needs of a current generation, without harming the ability of future generations to meet their needs

Define social audit

A systematic evaluation of how well a firm is meeting its ethics and social responsibility goals

What are the universal ethical standards

Demonstrating trustworthiness, respect, responsibility, fairness, caring, and citizenship

How does ethics relate to the individual and the organization?

Organizational culture has a bigger influence than any other ethical variable on the conduct of individual employees

How does social responsibility impact stakeholder groups?

Maintain social responsibility for stakeholder groups, make them happy over the long term

Define communication

The transmission of information between a sender and a recipient

Define noise

Any interference that causes the message you send to be different from the message your audience understands

Define communication barriers

Obstacles to effective communication, typically defined in terms of physical, language, body language, cultural, perceptual, and organizational barriers

Define Intercultural communication

Communication among people with different cultural backgrounds

Define nonverbal communication

Communication that does not use words. Common forms of non-verbal communication include gestures, posture, facial Expressions, tone of voice, and eye contact

Define active listening

Attentive listening that occurs when the listener focuses his or her complete attention to the speaker

Define communication channels

Various ways in which a message can be sent, ranging from one-to-one in-person meetings to internet message boards

Define bias

A preconception about members of a particular group. Common forms of Vice include gender bias, age bias, and race ethnicity, or nationality bias

Define active voice

Sentence construction in which the subject performs the action Express by the verb. The active voice works better for the mass majority of business Communications. Example, the accountant did the taxes

Define passive voice

Sentence construction in which the subject does not do the action Express by the verb, rather the subject is acted upon. The passive voice tends to be less effective for business communication. Example, the taxes were done by our accountant

Define dynamic delivery

Vibrant, compelling presentation delivery style that grabs and holds the attention of the audience

Why is excellent business communication important?

Great communication can boost your chances of influencing the people around you

What are the key elements of nonverbal communication?

Eye contact, tone of voice, facial expressions, gestures and posture

What are the different communication channels and what makes them effective?

In-person face-to-face meetings, Internet Posting, text messaging, phone calls, Etc. The needs and expectations of the audience make them effective or ineffective

How do you choose the right words effective communication?

Consider the expectations, education level, and profession of your audience. Include all information, but be concise, avoid slang, avoid bias

How do you compose effective business memos, letters, and email?

Strike the right tone, don't make grammar mistakes, youth block paragraphs, use headings and bulleted list whenever appropriate

How do you compose effective business memos, letters, and email?

Strike the right tone, don't make grammar mistakes, youth block paragraphs, use headings and bulleted list whenever appropriate

How do you deliver successful verbal presentations?

Grab attention in opening, stick to 224 main points, be prepared for questions, give visual aids, Google presentations, handle nerves, make eye contact, deliver dynamically