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103 Cards in this Set
- Front
- Back
What is the role of business in the economy? |
Business drives up the standard for living for people worldwide, contributing to a higher quality of life via more jobs, Innovation, and taxes |
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Define business |
Any organization or activity that provides goals and services in an effort to earn a profit |
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Define profit |
Financial reward that comes from running a business. Its the revenue minus expenses |
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When do you experience loss? |
When the expenses cost more than the revenue |
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Define entrepreneur |
A person who risks their time, money, and resources to start and manage a business |
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Define standard of living |
Quality and quantity of goods and services to a population |
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Define quality of life |
Overall sense of well-being experienced by a group or individual |
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Identify how business has evolved in the US(5 stages and years) |
1. Industrial Revolution(mid1700s-mid1800s) 2. Entrepreneurship era (mid-late 1800s) 3. Production era (early 1900s) 4. Marketing era (post WWII) 5. Relationship era (present day) |
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Specify the role of nonprofits in the economy |
Nonprofit benefit the economy by giving jobs and drawing additional investment into the communities around them, Museum, schools, theaters, orchestras, Etc |
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Define nonprofit |
Business like establishments that employ people and produce goods and services with the goal of contributing to the community rather than financial gain |
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What are the core factors of production |
Natural resources (NOT agriculture) Capital (synthetic resources, NOT $) Human Resources Entrepreneurship |
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Contrast the elements of the environment affecting business |
The economic environment the competitive environment the tech environment the social environment the global environment |
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Identify how business Trends are impacting careers |
Business Trends affect everybody in both the broader economy and personal financial success |
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Define economics |
The study of choices that people, companies, and governments make in allocating society's resources |
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Define economy |
Financial and social system of how resources flow through Society, from production to distribution, to consumption |
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Define macro and microeconomics |
Macro, the study of a country's overall economic Dynamics such as the employment rate, the gross domestic product, and Taxation policies. Micro, the study of smaller economic units such as individual consumers, families, and individual businesses |
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Discuss the evolving global economic crisis |
There was prosperity in the late 90s, then the.com bubble burst in 2000 and 9/11 in 2001. Federal Reserve lowered interest rates, but there was no investment opportunities. And 2006 housing prices peaked then fell, leading to increased foreclosure Banks were afraid to give loans The Fed invested money in big businesses, economy still continue to suffer, Congress passed 700 billion dollar bailout plan, Obama passed 825 billion dollar stimulus package Economy slowly grew back |
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Define fiscal policy |
Government efforts to influence the economy through taxation and spending |
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Define value |
The relationship between the price of a good or a service and the benefits that it offers its customers |
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Define business environment |
The setting in which business operates. The five key components are economic competitive, technological, social, and global |
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Define business technology |
Any tolls, especially computers, telecommunications, and other digital products, that business can use to become more efficient and effective |
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Define e-commerce |
Business transactions conducted online, typically via the Internet |
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Define demographics |
The measurable characteristics of a population. Demographic factors include population size and density, as well as specific traits such as age, gender, and race |
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Define economic system |
A structure for allocating limited resources |
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Define capitalism |
An economic system, also known as the private Enterprise or free market system, based on private ownership, economic freedom, and Fair competition |
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Define supply |
The quantity of products that producers are willing to offer for sale at different market |
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Define demand |
The quantity of products that consumers are willing to buy at different market prices |
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Define socialism |
An economic system based on the principle that the government should own and operate he Enterprise has that directly affect public welfare |
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Define communism |
An economic and political system that calls for public ownership of virtually all Enterprises under the direction of a strong central government |
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Define mixed economics |
Economies that embody elements of both planned and market-based economic systems |
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Define consumer price index, CPI |
A measure of inflation that evaluates a change in the weighted average price of goods and services that the average consumer buys each month |
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Define producer Price Index |
A measure of inflation that evaluates the change over time in the weighted average of wholesale prices |
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What is the free market system and the supply and demand relationship? |
The dynamic interaction between buyers and sellers directly affects the range of products and prices in the free market. The relationship between price and quantity from A supplier standpoint can be shown on a graph called the supply curve. When the quantity demanded equals the quantity supplied this is called the equilibrium price. |
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What tools are used to evaluate economic performance? |
GDP- measures the total value of all final goods and services produced within a nation's physical boundaries over a given. Of time adjusted for inflation Unemployment rate- anyone over the age of 16 who is looking for a job Consumer Price Index and the producer Price Index measure inflation and evaluate the change over time in the weighted average price of goods and services and weighted average wholesale prices |
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Define balance of trade |
A basic measure of the difference in value between a nation's exports and imports, including both goods and services |
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Define trade surplus |
Overage that occurs when the total value of a nation's exports is higher than the total value of its Imports |
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Define trade deficit |
Shortfall that occurs when the total value of a nation's Imports is higher than the total value of its exports |
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Define exchange rate |
A measure of the value of one nation's currency relative to the currency of other nations |
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Define countertrade |
And international trade that involves to barter of products for products rather than for currency |
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Define foreign Outsourcing |
Contracting with foreign suppliers to produce products, usually at a fraction of the cost of domestic production. Also contract Manufacturing |
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Define importing |
Buying products domestically that have been produced or grown in foreign Nations |
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Define exporting |
Selling products in foreign Nations that have been produced are grown domestically |
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Define foreign licensing |
The Authority granted by a domestic firm to a foreign firm for the rights to produce and Market its product or used its trademark or patent rights and a defined geographical area |
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Define foreign franchising |
A specialized type of foreign Licensing in which a firm expands by offering businesses in other countries the right to produce and Market its products according to specific operating requirements |
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Define direct investment |
When firms either acquire foreign firms or develop new facilities from the ground up in foreign countries. Also known as foreign direct investment |
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Define joint ventures |
When two or more companies join forces, sharing resources risks and profits, but not actually merging companies, to pursue specific opportunities |
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Define partnership |
Eva Ontario agreement under which two or more people act as co-owners for a business for profit |
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Define strategic Alliance |
An agreement between two or more firms to jointly pursue a specific opportunity without actually merging their businesses. Strategic alliances typically involve less formal, but less encompassing agreements than Partnerships |
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Define socio-cultural differences |
Differences among cultures in language, attitudes, and values |
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Define infrastructure |
A country's physical facilities that support economic activity |
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Define protectionism |
National policies designed to restrict International Trade, usually with the goal of producing domestic business |
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Define tariffs |
Taxes levied against Imports |
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Define quotas |
Limitations on the amount of specific products that may be imported from certain countries during a given time period. |
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Define embargo |
A complete ban on International Trade of a certain item, or a total halt in trade with a particular Nation |
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Define free trade |
The unrestricted movement of goods and services across International borders |
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Define general agreement on tariffs and trade, g a t t |
And international trade treaty designed to encourage worldwide trade among its members |
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Define World Trade Organization, w t o |
A permanent Global institution to promote international trade and to settle International Trade disputes |
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Define World Bank |
An international Cooperative of 188 188 member countries, working together to reduce poverty in the developing world |
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Define international monetary fund, IMF |
An international organization of 188 member nations that promotes International economic cooperation and stable growth |
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Define North American Free Trade Agreement, n a f t a |
The treaty among the United States, Mexico, and Canada that eliminated trade barriers and investment restrictions over 15 year period Starting in 1994 |
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Define the European Union, EU |
The world's largest common market, comprised of 28 European nations |
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Why do nation's trade? |
Access to factors of production, reduced risk of dependence on one economy, inflow of innovation |
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How do we measure trade? |
Balance of trade, balance of payments, and exchange rates |
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What is balance of trade |
The basic measure of the difference between a nation's exports and imports |
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What is the balance of payments |
A measure of the total flow of money into and out of a country |
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How do companies reach Global markets? |
Foreign Outsourcing, importing, exporting, foreign licensing, foreign franchising, direct investment, joint ventures, partnership, strategic Alliance |
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What are barriers to international trade? |
Socio-cultural differences, economic differences, political and legal differences, laws and regulations, International Trade restrictions |
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What are the benefits and criticisms of the free trade movement? |
Encourages worldwide trade among members, some say it undermines local economies by introducing deep-pocket Global competitors who drive out smaller firms. Cripples poor countries in the long-term. |
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Define ethics |
A set of beliefs about right and wrong, good and bad |
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Define universal ethical standards |
Ethical Norms that apply to all people across a broad spectrum of situations |
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Define business ethics |
The application of right and wrong, good and bad, in a business setting |
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Define ethical dilemma |
A decision that involves a conflict of values, every potential course of action has some significant negative consequences |
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Define code of ethics |
A formal, written document that defines the ethical standards of an organization and gives employees information they need to make ethical decisions across a range of situations |
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Define whistleblowers |
Employees who report their employers illegal or unethical Behavior to either the authorities or the media |
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Define social responsibility |
The obligation of a business to contribute to society |
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Define stakeholders |
Any groups that have a stake, or personal interest, and the performance and actions of an organization |
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Define consumerism |
A social movement that focuses on four key consumer rights: 1. The right to be safe 2. The right to be informed 3. The right to choose 4. The right to be heard |
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Define corporate philanthropy |
All business donations to nonprofit groups, including money, products, and employee time |
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Define cause-related marketing |
Marketing Partnerships between business and nonprofit organizations, designed to Spike sales for the company and raise money for the nonprofit |
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Define corporate responsibility |
Business contributions to the community Through the actions of the business itself rather than donations of money and time |
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Define sustainable development |
Doing business to meet the needs of a current generation, without harming the ability of future generations to meet their needs |
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Define social audit |
A systematic evaluation of how well a firm is meeting its ethics and social responsibility goals |
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What are the universal ethical standards |
Demonstrating trustworthiness, respect, responsibility, fairness, caring, and citizenship |
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How does ethics relate to the individual and the organization? |
Organizational culture has a bigger influence than any other ethical variable on the conduct of individual employees |
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How does social responsibility impact stakeholder groups? |
Maintain social responsibility for stakeholder groups, make them happy over the long term |
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Define communication |
The transmission of information between a sender and a recipient |
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Define noise |
Any interference that causes the message you send to be different from the message your audience understands |
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Define communication barriers |
Obstacles to effective communication, typically defined in terms of physical, language, body language, cultural, perceptual, and organizational barriers |
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Define Intercultural communication |
Communication among people with different cultural backgrounds |
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Define nonverbal communication |
Communication that does not use words. Common forms of non-verbal communication include gestures, posture, facial Expressions, tone of voice, and eye contact |
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Define active listening |
Attentive listening that occurs when the listener focuses his or her complete attention to the speaker |
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Define communication channels |
Various ways in which a message can be sent, ranging from one-to-one in-person meetings to internet message boards |
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Define bias |
A preconception about members of a particular group. Common forms of Vice include gender bias, age bias, and race ethnicity, or nationality bias |
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Define active voice |
Sentence construction in which the subject performs the action Express by the verb. The active voice works better for the mass majority of business Communications. Example, the accountant did the taxes |
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Define passive voice |
Sentence construction in which the subject does not do the action Express by the verb, rather the subject is acted upon. The passive voice tends to be less effective for business communication. Example, the taxes were done by our accountant |
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Define dynamic delivery |
Vibrant, compelling presentation delivery style that grabs and holds the attention of the audience |
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Why is excellent business communication important? |
Great communication can boost your chances of influencing the people around you |
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What are the key elements of nonverbal communication? |
Eye contact, tone of voice, facial expressions, gestures and posture |
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What are the different communication channels and what makes them effective? |
In-person face-to-face meetings, Internet Posting, text messaging, phone calls, Etc. The needs and expectations of the audience make them effective or ineffective |
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How do you choose the right words effective communication? |
Consider the expectations, education level, and profession of your audience. Include all information, but be concise, avoid slang, avoid bias |
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How do you compose effective business memos, letters, and email? |
Strike the right tone, don't make grammar mistakes, youth block paragraphs, use headings and bulleted list whenever appropriate |
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How do you compose effective business memos, letters, and email? |
Strike the right tone, don't make grammar mistakes, youth block paragraphs, use headings and bulleted list whenever appropriate |
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How do you deliver successful verbal presentations? |
Grab attention in opening, stick to 224 main points, be prepared for questions, give visual aids, Google presentations, handle nerves, make eye contact, deliver dynamically |