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11 Cards in this Set

  • Front
  • Back
MANAGEMENT
getting work done through others
EFFICIENCY
getting work done with a minimum of effort, expense, or waste
EFFECTIVENESS
accomplishing tasks that help fulfill organizational objectives
4 FUNCTIONS OF MGMT
1. Planning-determining organizational goals and means for achieving them
2. Organizing-deciding where decisions will be made, who will do what jobs and tasks, and who will work for whom.
3. Leading-inspiring and motivating worker to work hard to achieve organizational goals
4.Controlling-monitoring progress toward goal achievement and taking corrective action when needed
DIFFERENT LEVELS OF MGMT
1. Top Managers-executives responsible for the overall direction of the organization
2. Middle Managers-responsible for setting objectives consistent with top mgmt's goals and for planning and implementing subunit strategies
3. First-Line Managers-train and supervise the performance of employees
4. Team Leaders-responsible for facilitating team activities toward goal accomplishment
SKILLS NEEDED FOR MGMT
1. Technical skills
2. Human skills
3. Conceptual skills
4. Motivation to manage
WHAT IS NEEDED AS YOU GO UP IN MANAGEMENT?
Motivational and conceptual skills
WHAT IS IN THE GENERAL ENVIRONMENT?
1. Economy
2. Demographic trends
3. Political/Legal trends
4. Socioculture
SCIENTIFIC MGMT
thoroughly studying and testing different work methods to identify the best, most efficient way to complete a job
FREDERICK W. TAYLOR
Father of scientific mgmt; researched soldiering (when workers work slower) and rate buster (a worker who's faster than normal pace). He wanted to improve output. He invented work breaks and select, train, teach , and make workers to be the best.
FRANK & LILLIAN GILBRETH
Known for use of motion studies to simplify work. Motion study breaks down each task into separate motions and removing what's unneeded.