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11 Cards in this Set
- Front
- Back
MANAGEMENT
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getting work done through others
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EFFICIENCY
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getting work done with a minimum of effort, expense, or waste
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EFFECTIVENESS
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accomplishing tasks that help fulfill organizational objectives
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4 FUNCTIONS OF MGMT
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1. Planning-determining organizational goals and means for achieving them
2. Organizing-deciding where decisions will be made, who will do what jobs and tasks, and who will work for whom. 3. Leading-inspiring and motivating worker to work hard to achieve organizational goals 4.Controlling-monitoring progress toward goal achievement and taking corrective action when needed |
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DIFFERENT LEVELS OF MGMT
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1. Top Managers-executives responsible for the overall direction of the organization
2. Middle Managers-responsible for setting objectives consistent with top mgmt's goals and for planning and implementing subunit strategies 3. First-Line Managers-train and supervise the performance of employees 4. Team Leaders-responsible for facilitating team activities toward goal accomplishment |
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SKILLS NEEDED FOR MGMT
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1. Technical skills
2. Human skills 3. Conceptual skills 4. Motivation to manage |
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WHAT IS NEEDED AS YOU GO UP IN MANAGEMENT?
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Motivational and conceptual skills
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WHAT IS IN THE GENERAL ENVIRONMENT?
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1. Economy
2. Demographic trends 3. Political/Legal trends 4. Socioculture |
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SCIENTIFIC MGMT
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thoroughly studying and testing different work methods to identify the best, most efficient way to complete a job
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FREDERICK W. TAYLOR
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Father of scientific mgmt; researched soldiering (when workers work slower) and rate buster (a worker who's faster than normal pace). He wanted to improve output. He invented work breaks and select, train, teach , and make workers to be the best.
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FRANK & LILLIAN GILBRETH
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Known for use of motion studies to simplify work. Motion study breaks down each task into separate motions and removing what's unneeded.
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