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16 Cards in this Set
- Front
- Back
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Getting the Task Done Effectively;
A.Clarifying and communicating the task requirements B.Setting goals and following-up C Have members assign tasks based on skills D. all the above |
D
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Majority vote benefit:
A.Easy B.Commonly used C.Usually viewed as fair D.All viewpoints weighted equally E. all the above |
E
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Majority vote is bad:
A.Losers may be unhappy and retaliate later B.Some members may not be informed enough to vote on the decision at hand C.Coalitions and vote-trading may be encouraged D. all the above E. none of the above |
D
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Unanimous decision is good:
A.Full commitment of all members B. Members tend feel better about the decision |
AB
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Unanimous decision disadvantage:
A.Can be extremely time-consuming B.Some members can refuse to compromise and become roadblocks |
AB
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Weighted decisions is good :
Members with more expertise can have more influence T/F |
T
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Weighted decisions disdavantages:
A.Can be extremely time-consuming B.Deciding on weighting criteria can be difficult and acrimonious C. AandB D. none of the above |
C
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Multi-voting is good:
A. Allows members to allocate their votes B. Members don't feel pressured to vote for one alternative C.Can help reduce a long list of alternatives |
all
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Multi-voting is bad:
A.Can be extremely time-consuming B. Members may feel the procedure is too artificial (especially if you restrict discussion) |
all
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Criteria-based voting benefit:
A. Allows a more fine-grained decision process B.Allows members to also develop criteria for successful outcomes |
all
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Criteria-based voting risks:
A.Can be more time-consuming that simple voting B. Developing list of criteria can be difficult initially |
all
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3. some strategies to encourage cooperation
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1.Develop an overarching common team goal and use that to appeal to the combatants
2.Beware of coalitions - using decision procedures can help minimize this 3.If using majority rule for decisions, pay attention to the "losers." Try to legitimately find areas of agreement. If this is not possible, then a short one-on-one discussion can help smooth things for the future. 4.Consider using a "disagree and commit" strategy. In this approach, the group legitimately tries to reach agreement. However, if that is not possible, then the person with the most expertise on the task makes the decision. Other members express their disagreement but agree to support (commit to) the decision and to work to effectively implement it 5.Remind members that making sure the team works together well is everybody's responsibility. Every member should be willing to help the group work together wel and to help resolve issues. |
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5. Handling Disruptive Behaviors
Overly talkative Inarticulate Will not talk Obstinate Latecomer Early leaver Side converser Not providing promised work Know-it-all Distracted multi-tasker Sarcastic put-downs |
1.Reinforce participation guidelines decided by team (having a timekeeper will help)
2.Help by rephrasing statements 3.Find out why (unprepared, shy, bored, intimidated) and then take action 4.Use the decision guidelines to move things forward 5.During the break or after the meeting, find out why. Ask the member to suggest ways to prevent lateness. 6.Ask at the beginning if everyone can stay for the entire meeting (assuming everyone is needed for the whole time) 7.Ask the conversants to please share their discussion with the rest of the group 8.Find out why. 9.Ask for facts to support opinions 10.Develop ground rules regarding use of Blackberrys, checking email, taking phone calls, etc. 11.Ask the person to restate the concern using a different tone so that others will be more receptive. Note that other members will be more likely to accept his/her statements if they are framed more constructively |
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Running a preMeeting
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Define the meeting purpose
Decide how long it should last Decide who should attend Open the meeting with a short |
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Running a Meeting
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Open the meeting with a short summary of its purpose and agenda
Remind the team of the ground rules it decided to follow Ensure that the agenda is kept in mind Effectively wrap-up the meeting |
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Post-meeting Activities
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have the record keeper send out a summary
Provide any resources you've promised Contact members who didn't get heard or who felt unsatisfied with the results |
