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21 Cards in this Set
- Front
- Back
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Wisdom of crowds conditions (Collective intelligence) |
1. Diversity of opinions 2. member independence 3. decentralization 4. method for aggregating opinions |
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Group |
A collection of individuals -share a common identity -common goal -work together -depend on each other |
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Team |
A group that holds themselves collectively accountable for using complementary skills to achieve a goal. |
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Synergy |
creation of a whole greater than the sum of its parts -composed of diverse members -members have complimentary skills -members have relevant expertise -structure for aggregation of expertise -give groups autonomy -empower groups |
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Hill group design factors |
1. Group composition 2. task design 3. formal organization |
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Hills 3 criteria for effective teams |
1. Does the groups outputs meet the standards of those who have to use it 2. Does the group experience contribute to the personal well being of the members 3. Does the experience enhance future group interactions of the members. |
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Characteristics of high performing teams |
- group who all believe in the teams goals and are motivated to work towards them -collectively accountable -Mix of skills -strong shared values - more females (Social sensitivity) |
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5 stages of team building |
1. problem or opportunity in team effectiveness 2.data gathering and analysis 3.planning for team improvements 4.action to improve team functioning 5.evaluation of results |
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two pizza teams |
-less links -less scaling fallacy (Overconfidence) -Bigger teams harder to be intimate |
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Mulvey: why team members give up |
1. The presence of expertise 2.presentation of a compelling argument 3.lacking confidence in ones ability to contribute 4. an unimportant or meaningless decision 5.pressure from others to conform 6. dysfunctional decision making climate |
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Drucker's teams |
-baseball -football -tennis doubles |
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Managing paradox |
-Diversity of ideas/ people (common goals) -Foster support and confrontation -focus on performance, learning and development (today and tomorrow) -Balance autonomy and managerial authority |
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Adv. Group decisions |
- more complete information -increased diversity -increased acceptance -increased legitimacy |
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Dis. group decisions |
-time consuming -pressure to conform -domination by few -ambiguous responsibility -less efficient |
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Individual barriers to decision making |
-confirmation bias -sunk costs -escalation of commitment -judgement heuristic |
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Group barriers |
-group think -self limiting behavior (white flag) |
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Symptoms of organizational culture |
1.language 2.artifacts 3. stories/ jargon 4.ceremonies 5. dress 6. physical setting |
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Organizational culture where it comes from |
values of founder socialization (become adapted) stories and language ceremonies and rites |
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Levels of culture |
Artifacts- Stories, dress, objects, layout shared values- good/ bad, shared statement about means ends common underlying assumptions- taken for granted assumptions about how things are |
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Culture |
-can be used to motivate -can be used to manipulate 1 |
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