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15 Cards in this Set

  • Front
  • Back
Motivation
How much effort is put fort to achieve organizational goals
Performance
P= Motivation x Ability x Opportunity
Theories of Motivation
Hedonism
(do things that we like and don't do things we don't)

Learning Theory Need Theory
(Environment (Person Determines
determines behavior) Behavior)
Learning Theory Principles
Law of Effect: Behavior a function of its consequences

Positive reinforcement and punishment

Shaping
Learning Theory Applications
Lotteries to reduce absenteeism

Well pay vs Sick pay

Employee recognition programs
Cognitive Need Theory
Lower-Order Needs (physiological, safety, etc) vs. High-Order Needs (social, esteem, self-actualization, etc.)

Extrinsic Needs (satisfied externally from the environment; ex, pay/promotion/reinforcement) vs. Intrinsic Needs (satisfied internally from self; ex, doing something meaningful and challenging)
Equity Theory Outcomes
Rewards

Promotions
Equity Theory Inputs
Effort

Skills, experience and knowledge
Equity Theory Compare Outcomes/Inputs Relative to Others
Inequity: Under-rewarded

Inequity: Over-rewarded
Three Elements for Job Enrichment
Horizontal Dimension
1.)Skill Variety
2.) Task Identity
3.) Task Significance
Vertical Dimension
1.) Autonomy
2.) Self control
Feedback of Results
Employee Involvement
Moving DOWNWARD throughout the firm (pyramid like, from top to bottom):
1.) Power
2.) Information
3.) Skill/knowledge
4.) Rewards
Expectancy Theory of Motivation
Expectancy: Belief that effort will lead to good performance

Instrumentality: Belief that good performance will lead to outcomes

Valence: How much person values those outcomes
Expectancy Theory Chart
Effort to Perform = (E-->P) x (P-->O) x (V)

E= Effort
P= Perform
O= Outcome
V= Valence
Gainsharing
Based on business unit performance (pay to performance; NOT at individual level)

Participative system
Gainsharing Payout Formula
Performance measures: controllable costs such as labor, material

Performance baseline: Historical data or performance standards

Payouts: Shared with company and Quarterly as percentage of Base Pay