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30 Cards in this Set

  • Front
  • Back

The IT infrastructure delineates the way an organization's information resources should be used to accomplish its mission.




True/False

False

The IS operational plan is a set of projects that will be executed by the IS department and by functional area managers.




True/False

True

The return on investment (ROI) method of cost-benefit analysis measures the effectiveness of management in generating profits with its available assets.




True/False

True

Insourcing application development is usually less time consuming and less expensive than buying or leasing.




True/False

False



The earlier in the development process that errors are detected, the less expensive they are to correct.




True/False

True

The SDLC is relatively inflexible.




True/False

True

Technical feasibility determines if the project is an acceptable financial risk and if the organization can afford the expense and time needed to complete the project.




True/False

False

Pilot conversion is the process in which the new system is introduced in one part of the organization.




True/False

True

Prototyping allows the users to clarify their information requirements as they use the prototype.




True/False

True

Outsourcing is the use of outside contractors or external organizations to acquire IT services.




True/False

True

Which of the following statements about determining the costs and benefits of IT investments is false?




a. Some costs are fixed.


b. Costs do not end when the system is installed.


c. Benefits are hard to quantify because implementing new technology could be used for multiple purposes.


d. Benefits are hard to quantify because they are tangible.


e. Many IT projects end up being over budget.



d. Benefits are hard to quantify because they are tangible.

Which of the following system acquisition methods saves the company's time, enables the company to select software that has been used for similar problems in other organizations, and allows the company to try out the software?




a. End-user development


b. Prototyping


c. Systems development life cycle


d. Buy option


e. Object-oriented development

d. Buy option

Which of the following system acquisition methods requires staff to systematically go through every step in the development process and has a lower probability of missing important user requirements?




a. End-user development


b. Systems development life cycle


c. External acquisition


d. Prototyping


e. Object-oriented development

b. Systems development life cycle

__________________ is a method of delivering software in which a vendor hosts the applications and customers access these applications over the Internet.




a. The buy and customer option


b. Prototyping


c. Leasing the application


d. Service-oriented architecture


e. Software-as-a-Service

e. Software-as-a-Service

Which of the following statements is false?




a. Outsourcing refers to acquired IT applications from outside contractors.


b. Insourcing refers to building IT applications in-house.


c. Application service providers are similar to Sofware-as-a-Service providers.


d. Companies that use Software-as-a-Service are running applications on the vendor's hardware.


e. Companies that purchase open-source software cannot modify it.

e. Companies that purchase open-source software cannot modify it.

Place the stages of the systems development life cycle in order:


Select one:




a. Investigation -> implementation -> analysis -> programming/testing -> design -> operation/maintenance


b. Investigation -> analysis -> design -> programming/testing -> operation/maintenance -> implementation


c. Analysis -> design -> investigation -> operation/maintenance -> programming/testing -> implementation


d. Investigation -> analysis -> design -> programming/testing -> implementation -> operation/maintenance


e. Investigation -> design -> analysis -> programming/testing -> implementation -> operation/maintenance

d. Investigation -> analysis -> design -> programming/testing -> implementation -> operation/maintenance

___________ feasibility determines if the project is an acceptable financial risk and if the organization can afford the expense and time needed to complete the project.




a. Organizational


b. Behavioural


c. Technical


d. Economic


e. Time

d. Economic

Which of the following is not a part of systems analysis?




a. Identifying the causes of, and solutions to, the business problem.


b. Defining the business problem


c. Identifying the information requirements that the solution must satisfy


d. Gathering information about the existing system


e. Identifying the technical specifications of the solution.

e. Identifying the technical specifications of the solution.

The deliverable of the systems design stage is:




a. User requirements


b. Technical specifications


c. Functional specifications


d. The prototype


e. The source code

b. Technical specifications

When users ask for added functionality during a systems development project, this is called:




a. User-defined software


b. Scope creep


c. Self-sourcing


d. Bloatware


e. A kill switch.

b. Scope creep

____________ conversion is the riskiest type of conversion process.




a. Pilot


b. Direct


c. Parallel


d. They all have equal risk.


e. Phased

b. Direct

A firm implements a new information system in one of its plants, assesses the new system's performance, and then implements the new system in its other plants. This is an example of _________ conversion.




a. Parallel


b. Timely


c. Pilot


d. Phased


e. Direct

c. Pilot

The ________ approach to systems development is a group-based tool for collecting user requirements.




a. Joint application design


b. Systems development life cycle


c. Rapid application development


d. Prototyping


e. Integrated computer-assisted software engineering

a. Joint application design

___________is a software development methodology that delivers functionality in rapid iterations, usually measured in weeks.




a. Component-based development


b. Prototyping


c. Joint application development


d. The systems development life cycle


e. Agile development

e. Agile development

A ___________ is sent to potential vendors inviting them to describe their product and how it would meet the firm's needs.




a. Request for requirements


b. Request for bid


c. Request for proposal


d. Prototype


e. Technical specifications



c. Request for proposal

__________ specify how work is to be divided between the company and its vendors.




a. Feasibility studies


b. Vendor requirements


c. Service-level agreements


d. User requirements


e. Prototypes

c. Service-level agreements

Jennifer is the owner of a start-up boutique that specializes in hard-to-find dress sizes for women. She has been keeping her financial books by using Excel and by hand. She researched available accounting packages for a business like hers and has decided on Boutique Accounting. What is the best way for Jennifer to implement Boutique Accounting quickly?




a. Pilot


b. Partial


c. Parallel


d. Piecemeal


e. Direct



e. Direct

Anna works in the sales organization of a mid-size company. The company is evaluating whether it should replace its existing sales support system. At what stage of the SDLC should Anna expect to participate?




a. Prototyping


b. Systems design


c. Feasibility study


d. Systems analysis


e. Programming

d. Systems analysis

Which of the following is NOT one of the 3 objectives the IT strategic plan must meet to allow an organization to achieve its goals?




a. Seamless access to IT architecture


b. Alignment with the strategic plan


c. Clearly defined IT steering committee.


d. IS development resources allocated.

c. Clearly defined IT steering committee.

_________________ involves relocating operations to places like India and China.;




a. Offshoring


b. Nearshoring


c. Inshoring


d. Relocation

a. Offshoring