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BSOP 326 Week 3 DQ2 Who is the Customer
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<b>Week 3: Quality Leadership and Customer Focus - Discussion</b> <table width="100%" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td><b>Who is the Customer; What are their Needs? (graded)</b></td></tr><tr><td>What are the dimensions of service quality? How do these dimensions affect a customer perception? How do the quality dimensions, as defined by David Garvin, relate to the dimensions of service quality?</td></tr></tbody></table> https://www.examtutorials.com/course/bsop-326-week-3-dq2-who-is-the-customer/ |
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