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ExamTutorials.comhttp://www.examtutorials.comBSOP 326 Week 3 DQ2 Who is the Customerhttp://www.examtutorials.com/course/bsop-326-week-3-dq2-who-is-the-customer/ Author : bminWeek 3: Quality Leadership and Customer Focus - DiscussionWho is the Customer; What are their Needs? (graded) What are the dimensions of service quality? How do these dimensions affect a customer perception? How do the quality dimensions, as defined by David Garvin, relate to the dimensions of service quality?http://www.examtutorials.com/course/bsop-326-week-3-dq2-who-is-the-customer/1/1Powered by TCPDF (www.tcpdf.org)
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ExamTutorials.comhttp://www.examtutorials.comBSOP 326 Week 3 DQ2 Who is the Customerhttp://www.examtutorials.com/course/bsop-326-week-3-dq2-who-is-the-customer/ Author : bminWeek 3: Quality Leadership and Customer Focus - DiscussionWho is the Customer; What are their Needs? (graded) What are the dimensions of service quality? How do these dimensions affect a customer perception? How do the quality dimensions, as defined by David Garvin, relate to the dimensions of service quality?http://www.examtutorials.com/course/bsop-326-week-3-dq2-who-is-the-customer/1/1Powered by TCPDF (www.tcpdf.org)
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