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27 Cards in this Set
- Front
- Back
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What is empathy?
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Trying to understand the other persons consensus.
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What is sympathy?
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To feel sorry/
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What is the most important form of communication?
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Listening
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How many common barriers to empathy are there?
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Seven
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What is feedback?
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It can be broadly defined as any form of insight from an external point of view.
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What is assertiveness?
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It is the ability to honestly express your oppionions, feelings, attitudes, and rights-without undue anxiety and in a way that does not infringe upon others.
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What are the three components of emphasizing assertiveness?
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Empathy/validation; explanation of the problem; Precise resolutions.
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What are the five steps of listening?
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Reception, Attention, Perception, Assignment of meaning, and Response.
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What is response?
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It is the meaning you assign the data will correspond with a particular intellectual and emotional reaction. Like a node or a question.
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What is empathy?
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Emmpathy involves relating to another on such a level that you can identify with his or her feelings.-to relate in an experience of a same emotion.
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What is assertiveness?
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It is the ability to honestly express your oppinions, feelings, attitdues, and rights-without undue anxiety and in a way that does not infringe upon the rights of others.
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What is altruism?
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It is selflessness, or unselfish concern for others welfare of others.
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What is Narcissism?
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Excessive love and admiration for oneself
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Who wrote the book the Culture of Narcissim-American Life in an Age of Diminishing Expectations?
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Christopher Lash
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What was Christopther Lash trying to analyze?
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The repercussions-to explore the effects of gradual, long-term shifts in the sructure of cultural authority on the individual.
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What is the first step of conscientous behavior?
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It involves making a distinction between one's personal perspective regarding an issue with the perspectives of others.
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What is entitlement?
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When a person has been conditioned to believe that all of their needs deserve to be met and full appreciated by others.
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What are the five steps of listening?
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Reception, Attention, Perception, Assignment of meaning, and Response.
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What is response?
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It is the meaning you assign the data will correspond with a particular intellectual and emotional reaction. Like a node or a question.
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What is empathy?
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Emmpathy involves relating to another on such a level that you can identify with his or her feelings.-to relate in an experience of a same emotion.
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What is assertiveness?
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It is the ability to honestly express your oppinions, feelings, attitdues, and rights-without undue anxiety and in a way that does not infringe upon the rights of others.
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What is altruism?
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It is selflessness, or unselfish concern for others welfare of others.
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What is Narcissism?
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Excessive love and admiration for oneself
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Who wrote the book the Culture of Narcissim-American Life in an Age of Diminishing Expectations?
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Christopher Lash
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What was Christopther Lash trying to analyze?
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The repercussions-to explore the effects of gradual, long-term shifts in the sructure of cultural authority on the individual.
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What is the first step of conscientous behavior?
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It involves making a distinction between one's personal perspective regarding an issue with the perspectives of others.
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What is entitlement?
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When a person has been conditioned to believe that all of their needs deserve to be met and full appreciated by others.
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