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29 Cards in this Set
- Front
- Back
Focuses on activities as the fundamental cost objects. The cost of those activities become building blocks for compiling the indirect costs of products, services, and customers.
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Activity-Based Costing (ABC)
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Using Activity-based cost information to make decisions that increase profits while satisfying customers' needs.
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Activity-Based Management (ABM)
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Costs incurred to detect poor quality goods or services.
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Appraisal costs
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Activities and costs incurred for every batch, regardless of the number of units in the batch.
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Batch-Level Activities
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Overcosting some products while undercosting other products.
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Cost Distortion
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A report that lists the costs incurred by the company related to quality. The costs are categorized as prevention costs, appraised costs, internal failure costs, and external failure costs.
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Costs of Quality Report
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The time that elapses between receipt of a customer order and delivery of the product of service.
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Customer Response Time
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Separate manufacturing overhead rates established for each department.
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Departmental Overhead Rates
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An Acronym for the eight wastes: Defects, Overproduction, Waiting, Not utilizing people to their full potential, Transportation, Inventory, Movement, Excess processing.
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DOWNTIME
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Defects, Overproduction, Waiting, Not utilizing people to their full potential, Transportation, Inventory, Movement, Excess processing.
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Eight Wastes
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Costs incurred when the company does not detect poor-quality goods or services until after delivery is made to customers.
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External Failure Costs
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Activities and costs incurred no matter how many units, batches, or products are produced in the plant.
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Facility Level Activities
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A workplace organization system comprised of the following steps: Sort, Set in order, Shine, Standardize, and Sustain.
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5S
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Costs incurred when the company detects and corrects poor-quality goods or services before making delivery to customers.
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Internal Failure Costs
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An inventory management philosophy that focuses on purchasing raw materials just in time for production and completing finished goods just in time for delivery to customers.
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Just in Time
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A Japanese work meaning, "change for the better."
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Zaizen
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A management philosophy and strategy focused on creating value for the customer by eliminating waste.
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Lean Thinking
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The time that elapses between the start of production and the product's completion.
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Manufacturing Cycle time
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Activities that neither enhance the customer's image of the product or service nor provide a competitive advantage; also known as waste activities.
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Non-Value-Added Activities
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When overhead is allocated to every product using the same manufacturing overhead rate.
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Plantwide Overhead Rate
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A storage system used to reduce the waste of transportation and movement in which tools, materials, and equipment are stored in proximity to where they will be used most frequently.
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Point of Use Storage (POUS)
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Costs incurred to avoid poorquality goods or services.
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Prevention costs
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Activities and costs incurred for a particular product, regardless of the number of units or batches of the product produced.
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Product-Level Activities
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The rate of production needed to meet customer demand yet avoid overproduction.
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Takt Time
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A management philosophy of delighting customers with superior products and services by continually setting higher goals and improving the performance of every business function.
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Total Quality Management (TQM)
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Activities and costs incurred for every unit produced.
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Unit-Level Activities
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Eliminating waste in the system by making the company's processes as effective and efficient as possible.
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Value Engineering
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Activities for which the customer is willing to pay because these activities add value to the final product or service.
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Value-Added Activities
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Activities that neither enhance the customer's image of the product or service nor provide a competitive advantage; as known as non-value-added activities.
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Waste Activities
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