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29 Cards in this Set

  • Front
  • Back
Focuses on activities as the fundamental cost objects. The cost of those activities become building blocks for compiling the indirect costs of products, services, and customers.
Activity-Based Costing (ABC)
Using Activity-based cost information to make decisions that increase profits while satisfying customers' needs.
Activity-Based Management (ABM)
Costs incurred to detect poor quality goods or services.
Appraisal costs
Activities and costs incurred for every batch, regardless of the number of units in the batch.
Batch-Level Activities
Overcosting some products while undercosting other products.
Cost Distortion
A report that lists the costs incurred by the company related to quality. The costs are categorized as prevention costs, appraised costs, internal failure costs, and external failure costs.
Costs of Quality Report
The time that elapses between receipt of a customer order and delivery of the product of service.
Customer Response Time
Separate manufacturing overhead rates established for each department.
Departmental Overhead Rates
An Acronym for the eight wastes: Defects, Overproduction, Waiting, Not utilizing people to their full potential, Transportation, Inventory, Movement, Excess processing.
DOWNTIME
Defects, Overproduction, Waiting, Not utilizing people to their full potential, Transportation, Inventory, Movement, Excess processing.
Eight Wastes
Costs incurred when the company does not detect poor-quality goods or services until after delivery is made to customers.
External Failure Costs
Activities and costs incurred no matter how many units, batches, or products are produced in the plant.
Facility Level Activities
A workplace organization system comprised of the following steps: Sort, Set in order, Shine, Standardize, and Sustain.
5S
Costs incurred when the company detects and corrects poor-quality goods or services before making delivery to customers.
Internal Failure Costs
An inventory management philosophy that focuses on purchasing raw materials just in time for production and completing finished goods just in time for delivery to customers.
Just in Time
A Japanese work meaning, "change for the better."
Zaizen
A management philosophy and strategy focused on creating value for the customer by eliminating waste.
Lean Thinking
The time that elapses between the start of production and the product's completion.
Manufacturing Cycle time
Activities that neither enhance the customer's image of the product or service nor provide a competitive advantage; also known as waste activities.
Non-Value-Added Activities
When overhead is allocated to every product using the same manufacturing overhead rate.
Plantwide Overhead Rate
A storage system used to reduce the waste of transportation and movement in which tools, materials, and equipment are stored in proximity to where they will be used most frequently.
Point of Use Storage (POUS)
Costs incurred to avoid poorquality goods or services.
Prevention costs
Activities and costs incurred for a particular product, regardless of the number of units or batches of the product produced.
Product-Level Activities
The rate of production needed to meet customer demand yet avoid overproduction.
Takt Time
A management philosophy of delighting customers with superior products and services by continually setting higher goals and improving the performance of every business function.
Total Quality Management (TQM)
Activities and costs incurred for every unit produced.
Unit-Level Activities
Eliminating waste in the system by making the company's processes as effective and efficient as possible.
Value Engineering
Activities for which the customer is willing to pay because these activities add value to the final product or service.
Value-Added Activities
Activities that neither enhance the customer's image of the product or service nor provide a competitive advantage; as known as non-value-added activities.
Waste Activities