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23 Cards in this Set

  • Front
  • Back

Acquisition Strategies

focus on attracting new customers

attribute loyalty

the strong preference for a specific attribute ( can create brand-switching)

brand entry strategy

how firm plans to bring the brand products into the market

brand equity

the value that a brand accrues based on the goodwill attached to associations with the brand name

brand extension

different products with the same brand name ( coke, vanilla coke and cherry coke)

brand loyalty

the strong preference for a specific brand

cannibalization

the sales of one product on the line may " eat up" or reduce sales of another product on the same line

channel length

the number of intermediaries ( e.g. wholesalers, distributors, and retailers)

confirmation bias

When people find it easier to identify and interpret information that supports their beliefs as opposed to information that fails to do so

continuity pricing

encourages current users to continue using a brand, by offering a lower price for multiple units of a product

differentiating advertising

advertising that emphasizes the differences in quality among brands

diffusion of innovation

the rate at which a new product spreads or is adopted across the marketplace and differs among product categories

proactive strategy



when firms develop many new products and try to be first in the race to the market

reactive strategy

When firms wait to see what competitors offer and then develop me-too or copy cat brands



Pioneering brand advantage

first brands that enter the market of often enjoy a long-term preference advantage over copycat brands





Brand resonance

refers to a consumer's intense and active loyal relationship with a brand

The Young & Rubicam Brand Asset Valuator

an instrument that uses a set of scales to measure differentiation ( How unique is the brand? ) relevance ( how useful is the brand) , and knowledge ( does the brand have a clear and consistent image?)

incremental theorist

consumers who believe that the world is malleable or that change is possible

entity theorist

consumers who believe that the world is rigid or fixed and that change is nearly impossible

source of volume

where future purchases will come from

retention strategies

focus on keeping current customers

loyalty programs

provide rewards for repeat purchases

pricing strategies- trial pricing and continuity pricing

trial pricing= a large discount on a single unit of a particular brand