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8 Cards in this Set

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  • Back
Phil is using Windows XP computer and has run into a problem. He has called you on the phone and has asked for you to open a Remote Assistance connection to his computer to walk him through the solution. What is the first step that you must take?
Ask Phil to choose Help and Support from the Start Menu
Virtual memory is composed of which of the following?
Physical memory
Hard drive space
Bill is looking to see whether he has service pack 2 installed for Windows XP. He went to the System Information Tool located at --> Start --> All Programs -->Accessories --> System Tools. Is there a quicker way he could have found out this information?
He could have right clicked My Computer on the desktop, or from the Start Menu, and chosen Properties
You launched and MS-DOS application on your Windows computer. When you open Task Manager to see how much processing time the application is taking, you don't see it listed. Why is that?
The application is running inside an NTVDM
Your computer has just suffered from a Stop event (blue screen). You are trying to decide what has caused the error. What is the most likely possibility?
A system device driver
Bill is setting up a computer that will be used to boot into several different operating systems. He would like to have one partition used for sharing or transferring data between the OSes. What file system should he use?
FAT
What tool combines all Windows configuration and management tools into one place?
Microsoft Management Console
What is the main protocol that is used by both Remote Desktop Connection and Remote Assistance?
RDP