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9 Cards in this Set

  • Front
  • Back

Double booking

Giving two or more patients the same appointment slot with the same provider.

encryption technology

A system that keeps data secure by converting it to an unreadable codes during transmission and then an unencrypted the formation when it reaches the recipient.

Fax machine

A device capable of encoding documents and sending them over a telephone line; is secure fax send fax Transmissions via secure email, eliminating many of the facts as security risks.

No show

A patient who makes an appointment and neither shows up for calls to cancel; the term also refers to the appointment itself ( a "no-show appointment").

Patient flow

The efficient movement of patients through the medical office as a product of the accurately estimated patient volume, and consistent provider pace, and efficient scheduling practices; the term generally refers to the overall flow of patience but can refer to the path of an individual patient.

Purging

the process of separating an active patient health records from active ones.

Secure email

An email system capable of transmitting an encrypted message and storing it in a coded format until those retrieved by the recipient via a secure web link.

Telephone etiquette

A flight, helpful response and respectful manner toward colors that shows patients they are cared for and valued.

Views

Different ways of displaying the same or some more information on the computer screen, usually with an increasing or decreasing level of detail (for example come out looking at an electronic calendar and daily comma weekly, and monthly views).