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21 Cards in this Set

  • Front
  • Back
ability to influence individuals and groups to accomplish important goals
leadership
the way people get along with each other
human relations
human relations
sefl understanding, understanding others, communications, tea mbuilding, developing job satisfaction
ability to get others to accomplish tasks because of the positino the leader holds
position influence
results from the leader's ability to give or withold rewards
reward influence
arises when group members recognize that the leader has special expertise in the area.
expert
stems from personal trust and respect members have for the leader
identity influence
the way a manager treats and directs employees
leadership style
is the leadership style where the manager is more directive and controlling
tactical management
a leadersip style where managers are less directive and involve employees in decision-making
strategic management
the combined use of both tactical and strategic mangement
mixed management
respecting the feelings and needs of the people they work with
understanding
having the ambition and motivation to get work done without being asked
initiative
following through on commitments
dependability
making decisions carefully
judgement
looking at all sides of an issue before making a decision
objectivity
being willing to make decisions and take responsibility for the results
confidence
avoiding being too emotional or unpredictable
stability
working with others, recognizing others' strengths, and helping to develop effective group relationships.
cooperation
able to listen, speak, and write effectively
communications
having the knowledge and understanding needed to perform well.
intelligence