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21 Cards in this Set
- Front
- Back
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ability to influence individuals and groups to accomplish important goals
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leadership
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the way people get along with each other
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human relations
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human relations
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sefl understanding, understanding others, communications, tea mbuilding, developing job satisfaction
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ability to get others to accomplish tasks because of the positino the leader holds
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position influence
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results from the leader's ability to give or withold rewards
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reward influence
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arises when group members recognize that the leader has special expertise in the area.
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expert
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stems from personal trust and respect members have for the leader
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identity influence
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the way a manager treats and directs employees
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leadership style
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is the leadership style where the manager is more directive and controlling
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tactical management
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a leadersip style where managers are less directive and involve employees in decision-making
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strategic management
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the combined use of both tactical and strategic mangement
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mixed management
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respecting the feelings and needs of the people they work with
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understanding
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having the ambition and motivation to get work done without being asked
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initiative
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following through on commitments
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dependability
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making decisions carefully
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judgement
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looking at all sides of an issue before making a decision
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objectivity
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being willing to make decisions and take responsibility for the results
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confidence
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avoiding being too emotional or unpredictable
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stability
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working with others, recognizing others' strengths, and helping to develop effective group relationships.
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cooperation
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able to listen, speak, and write effectively
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communications
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having the knowledge and understanding needed to perform well.
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intelligence
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