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39 Cards in this Set

  • Front
  • Back
manifest needs theory
assumes tat human behavior is driven by the desire to satisfy needs
latent needs
cannot be inferred from a person's behavior at a give time, yet the person may still possess those needs
need for achievement (nAch)
the need to excel at tasks, especially tasks that are difficult
motive
a source of motivation; the need that a person is attempting to satisfy
need for affiliation (nAff)
the need to establish and maintain warm and friendly relationships with other people
need for power (nPow)
the need to control things, especially other people; reflects a motivation to influence and be responsible for other people
Maslow's Hierarchy of Needs
Self Actualization;
Ego and Esteem;
Social;
Safety and Security;
Physiological and Survival;
Alderfer's ERG Theory
compresses Maslow's five need categories into three: existence, relatedness, and growth
motivators
relate to the jobs that people perform, and people's ability to feel a sense of achievment as a result of performing them
hygienes
relate to the work environment and are based on the basic human need to "avoid pain"
extrinsic motivation
occurs when a person performs a given behavior to acquire something that will satisfy a lower-order need
intrinsic motivation
arises out of performing a behavior in an of itself, because it is interesting or "fun" to do
self-determination theory (SDT)
seeks to explain not only what causes motivation, but also the effects of extrinsic rewards on intrinsic motivation
operant conditioning
a learning process based on the results produced by a person "operating on" the environment
operant conditioning theory
posits that people learn to behave in a particular fashion as a result of the consequences that followed their past behavior
reinforcement
occurs when a consequence makes it more likely a behavior will be repeated in the future
extinction
occurs when a consequence or lack of a consequence makes it less likely that a behavior will be repeated in the future
positive reinforcement
occurs when a desirable consequence that satisfies an active need, or that removes a barrier to need satisfaction, increases he likelihood of a behavior reoccurring
negative reinforcement
occurs when a behavior causes something undesirable to be removed, increasing the likelihood of the behavior reoccurring
avoidance learning
occurs when people learn to behave in a certain way to avoid encountering an undesired or unpleasant consequence
punishment
an aversive consequence that follows a behavior and makes it less likely to recocur
nonreinforcement
occurs when no consequence follows a worker's behavior
schedules of reinforcement
the frequency at which effective employee behaviors are reinforced
equity theory
states that human motivation is affected by the outcomes people receive for their inputs, compared to the outcomes and inputs of other people
inputs
any factors that a person views as having value an that are relevant to the organization
outcomes
anything a person perceives as getting back from an organization in exchange for the person's inputs
referent others
workers that a person uses to compare inputs and outcomes, and how perform jobs similar in difficulty and complexity to the employee making an equity determination
state of equity
occurs when people perceive their input/outcome rations to be equal to that of their referent other
overreward inequity
occurs when people perceive their input/outcome rations to be greater than that of their referent other
underreward inequity
occurs when people perceive their input/outcome rations to be less than that of their referent other
goal theory
states that people will perform better if they have difficult, specific accepted performance goals or objectives
goal commitment
the degree to which people dedicate themselves to achieving a goal
expectancy theory
posits that people will exert high effort levels to perform at high levels so that they can obtain valued outcomes
effort-performance expectancy
E1, the perceived probability that effort will lead to performance

(or E -> P)
performance-outcome expectancy
E2: the perceived relationship between performance and outcomes
(or P -> 0)
valences
the degree to which a person perceives an outcome as being desirable, neutral, or undesirable
extrinsic outcomes
are awarded or given by other people (like a supervisor)
intrinsic outcomes
are awarded or given by people to themselves (such as a sense of achievement)
self-efficacy
a belief about the probability that one can successfully execute some future action or task, or achieve some result