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39 Cards in this Set
- Front
- Back
manifest needs theory
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assumes tat human behavior is driven by the desire to satisfy needs
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latent needs
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cannot be inferred from a person's behavior at a give time, yet the person may still possess those needs
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need for achievement (nAch)
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the need to excel at tasks, especially tasks that are difficult
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motive
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a source of motivation; the need that a person is attempting to satisfy
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need for affiliation (nAff)
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the need to establish and maintain warm and friendly relationships with other people
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need for power (nPow)
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the need to control things, especially other people; reflects a motivation to influence and be responsible for other people
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Maslow's Hierarchy of Needs
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Self Actualization;
Ego and Esteem; Social; Safety and Security; Physiological and Survival; |
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Alderfer's ERG Theory
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compresses Maslow's five need categories into three: existence, relatedness, and growth
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motivators
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relate to the jobs that people perform, and people's ability to feel a sense of achievment as a result of performing them
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hygienes
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relate to the work environment and are based on the basic human need to "avoid pain"
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extrinsic motivation
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occurs when a person performs a given behavior to acquire something that will satisfy a lower-order need
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intrinsic motivation
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arises out of performing a behavior in an of itself, because it is interesting or "fun" to do
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self-determination theory (SDT)
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seeks to explain not only what causes motivation, but also the effects of extrinsic rewards on intrinsic motivation
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operant conditioning
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a learning process based on the results produced by a person "operating on" the environment
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operant conditioning theory
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posits that people learn to behave in a particular fashion as a result of the consequences that followed their past behavior
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reinforcement
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occurs when a consequence makes it more likely a behavior will be repeated in the future
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extinction
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occurs when a consequence or lack of a consequence makes it less likely that a behavior will be repeated in the future
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positive reinforcement
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occurs when a desirable consequence that satisfies an active need, or that removes a barrier to need satisfaction, increases he likelihood of a behavior reoccurring
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negative reinforcement
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occurs when a behavior causes something undesirable to be removed, increasing the likelihood of the behavior reoccurring
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avoidance learning
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occurs when people learn to behave in a certain way to avoid encountering an undesired or unpleasant consequence
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punishment
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an aversive consequence that follows a behavior and makes it less likely to recocur
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nonreinforcement
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occurs when no consequence follows a worker's behavior
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schedules of reinforcement
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the frequency at which effective employee behaviors are reinforced
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equity theory
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states that human motivation is affected by the outcomes people receive for their inputs, compared to the outcomes and inputs of other people
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inputs
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any factors that a person views as having value an that are relevant to the organization
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outcomes
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anything a person perceives as getting back from an organization in exchange for the person's inputs
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referent others
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workers that a person uses to compare inputs and outcomes, and how perform jobs similar in difficulty and complexity to the employee making an equity determination
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state of equity
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occurs when people perceive their input/outcome rations to be equal to that of their referent other
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overreward inequity
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occurs when people perceive their input/outcome rations to be greater than that of their referent other
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underreward inequity
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occurs when people perceive their input/outcome rations to be less than that of their referent other
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goal theory
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states that people will perform better if they have difficult, specific accepted performance goals or objectives
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goal commitment
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the degree to which people dedicate themselves to achieving a goal
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expectancy theory
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posits that people will exert high effort levels to perform at high levels so that they can obtain valued outcomes
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effort-performance expectancy
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E1, the perceived probability that effort will lead to performance
(or E -> P) |
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performance-outcome expectancy
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E2: the perceived relationship between performance and outcomes
(or P -> 0) |
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valences
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the degree to which a person perceives an outcome as being desirable, neutral, or undesirable
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extrinsic outcomes
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are awarded or given by other people (like a supervisor)
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intrinsic outcomes
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are awarded or given by people to themselves (such as a sense of achievement)
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self-efficacy
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a belief about the probability that one can successfully execute some future action or task, or achieve some result
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