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4 Cards in this Set
- Front
- Back
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clarification
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examiner's response used when the patients word choice is amnbigous or confusing
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closed questions
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questions that ask for specific information; elicit a short, one or two word answer, a yes or no, or a forced choice
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confrontation
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response in which examiner gives honest feedback about what he or she seen or felt after observing a certain patient action, feelin, or statement
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empathy
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viewing the world from the other person's inner fram of reference while remaining yourself; recognizing and accepting the other person's feelings without criticism
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