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30 Cards in this Set
- Front
- Back
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Distibution Chain
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Simply the path followed from the originator of a product or serice to the end consumer
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supply chain management
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tracks inventory and information among bussiness processes and across companies
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supply chain management system
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IT system that supports supply chain management activity by automating the tracking of inventory and information among business process
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Just-in-time
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approach that produces or delivers a product of service just at the time the customer wants it
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logistics
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set of processes that plans for and controls the efficient and effective trasportation and storage of supplies from suppliers to customers
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collabroatice planning, foecasting, and replenishment
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concept that encourages and facilitates collaborative processes between supply chain partners
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Application service provider
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supplies software applications over the internect that would otherwise reside on its customers in house computers
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customer relationship management system
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uses information about customers to gain insights into their needs, wants, and behaviors in order to serve them better
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sales force automation systems
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automatically track all the steps in the sales process
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front office systems
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primary interface to customers and sales channels
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back office systems
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used to fulfill and support customer orders and send customer information to the database
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business intelligence
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knowledge about customers, competitors, partners
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business intelligence systems
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IT applications and tolls that support the business intelligence function within an oragaization
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competitve intelligence
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BI focused on external competitve environment
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data warehouse
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logical collection of information
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data
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mart subset of data warehouse in which only a focused portion of the data warehouse information is kept
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data-minging tool
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software tool you use to query information in a data warehouse
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digital dashboard
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displays key information gathered from several sources on a computer screen in a format tailored to the needs of the indivdual worker
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integrated collaboration environment
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environment in which virtual teams do their work
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virtual teams
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teams whose members are located in caried geographic locations and whose work is supported by specialized ICE
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collarboration system
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software that is designed speciailly to improve performace of teams by supporting the sharing and flowing of inormation
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allaiance partner
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companyu your compant does business with
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work flow
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defines all the steps or business rules required for a business process
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work flow system
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facilitate the automation and management of buiness processes
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document management system
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manages a document through all the stages of its processing
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knowldge managment system
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IT system that supports the captureing, organizing, and dissemination of knowledge
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social network systems
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IT systems that link you to people you and, from there, to people your contacts
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presence awareness
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software function tat determines whether a user is immediately reachable or is in a less avalible status
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peer-to-peer collaboration software
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permits users to communicate in real time and share files without going through a central server
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yield managment systems
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specialized kind of decision support system designed to maximize the amount of revenue
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