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29 Cards in this Set

  • Front
  • Back
In professor downs brand promise what does he promise to provide the class?
provide you with marketing concepts and real-world examples of marketing and market research.
What type of manner will professor downs present the material?
enthusiastic manner and a manner that involves us
Who is pictured in the rock star approach to marketing slide?
Tommy Lee
Performance of business activities that direct the flow of goods and services from producer to consumer or user.
American Marketing Association definition of marketing
Activities performed by individuals or organizations either profit or non-profit, that enable, facilitate, and encourage exchange to the satisfaction of both parties.
Marcus's definition of Marketing
The delivery of a standard of living to society.
Anoymous's definition of marketing
Three-quarters to nine-tenths of it is idle waste.
critic of marketing
Performance of activities that seek to accomplish an organization’s objectives by anticipating customer or client needs and directing a flow of need-satisfying goods and services from producer to consumer or client.
micro marketing
Social process that directs an economy’s flow of goods and services from producers to consumers in a way that effectively matches supply and demand and accomplishes society’s objectives.
macro marketing
Product
Promotion
Distribution
Pricing
Demand Analysis - # of people/characteristics - buyer behavior/needs, desires
Strategic Planning
Competitive Analysis
Basic Marketing activities
political/legal/technological/ cultural
Environmental analysis
What are some marketing activities that are used in an environmental analysis
Setting Objectives, Goals
Monitor Success (control mechanisms)
Marketing Department Organization
Marketing Research
Marketing Information System
Buying
What are basic characteristics of product.
New product development
Product line decisions (breadth/width/deletion)
Branding/trademarks
Packaging
Warranties
Features
Service
Quality
Accessories
Installation/instructions
what is an example of extensive product line expansion.
ipod accerssories
What are basic characteristics of promotion
Advertising - copy/media mix/media selection/ scheduling/ budget
Personal selling - selection/training/motivation/compensation
Sales promotion
Publicity
what are characteristics of distribution?
Degree of distribution
Type of distributor
Type of service
Type of image
Location of distributors
Inventory levels
Product placement
Shelf facings
what are characteristics of price?
To ultimate consumer
To middlemen
Product line pricing
Flexibility
Discounts/allowances
Geographic terms
Across PLC
Marketing objectives
Target market
Marketing activities
Time frame
Expected results
Control mechanisms
Marketing budget
characteristics of a marketing plan
All organizations that make up macro marketing?
intermediaries
What are some examples of intermediaries?
wholesalers, Retailers
Financial organizations
Media, Advertising agencies
Telecommunications companies
Computer companies
Market research companies
Transportation companies
Process of two or more social units. Each social unit is trying to influence the other.
Generic view of marketing.
Creates artificial demand
Unsafe products
Planned obsolescence
Easy credit
Deceptive/annoying advertising
Increases cost of products
Pollution
Scarce resources
criticisms of marketing
Increased information
Increased choice
Standard of living
Improved products
Convenience
benefits of marketing
consumer focus, goal orientation, integrated comprehensive marketing strategy.
marketing concept
What is an example of consumer focus?
Fsu exists because of students. Professor Downs story about hotel.
What is an example of goal orientation.
companies want a consumer focus, but they want to acheive their goals, there has to be a line drawn between the two. Example, customers got money back after purchasing a dress that didn't fit, store took care of good customers which make up the majority
What is an example of a comprehensive marketing strategy.
using 4 p's in a consistent fashion. Realizing that you can't be the best product at the lowest price.
What are the 4 p's
Product
Promotion
Distribution (placement)
Pricing
what are characteristics of price?
To ultimate consumer
To middlemen
Product line pricing
Flexibility
Discounts/allowances
Geographic terms
Across PLC