Reading...
Play button
Play button
Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
7 Cards in this Set
- Front
- Back
|
giving advice
|
inhibits communication and sharing feelings; patient might think you're not listening
|
|
|
false reassurances
|
may communicate that you do not fully understand the patient's feelings
|
|
|
judgment
|
patient will sense your disapproval
|
|
|
leading statements
|
inhibits communication by possibly imposing feelings on the patient that he or she may not have
|
|
|
multiple questions
|
patient may not know what to answer first
|
|
|
why question
|
may inhibit communication by threatening the patient; often we may not know why we do the things we do or feel the way we do
|
|
|
parroting
|
continually repeating what the patient says may appear to be too mechanical and frustrate the patient
|
