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26 Cards in this Set

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  • Back

Cappuccino aerate

6-8 secounds

What are the 3 layers of espresso

Crema, body, heart

What is starbucks service vision, includijg pillars?

We create inspired momens in each customers day. The four pillars are anticipate, connect personalize and own.

Values walk

Evaluate how your store looks, to help create sbux experience.

Mastrena shot pull time

18-23 seconds

Proper temperature range for steamed milk

150*F-170*F

What bev should you always free pour?

Cappuccinos

Describe the sound of milk that is not being steamed properly

High pitched scream

Wet cappuccino describe

More steamed milk less foam. Can use a spoon to withhold some foam then scoop

Dry cappuccino

More foam less steamed milk. You can use a spoon to scoop foam

What are the four fundamentals of brewing coffee?

Portion, Grind, water, Freshness

Four steps of tasting coffee

Smell, slurp, locate, describe

What are the four taste characteristics we use when tasting and describing coffee

Aroma, Acidity, Body, Flavor

Aroma

Much of what we perceive as flavor is directly related to our sense of smell

Acidity

You taste and feel the acidity on the sides and tips of your tongue. Similar to citrus

Body

The weights of the coffee, does it feel light or full (compare; how none-fat and whole milk differentiate)

Flavor

How does coffee taste

Urn cleaning process

At 3 bay sink, tag handle, rinse urn 3 times

What are the three growing regions?

Latin America, Africa/arabia, Asia/Pacific's

What are the taste characteristics of latin America?

Bright acidity; light to medium body; with citrus, nutty and cocoa flavors.

Describe the taste characteristic of africa/Arabia

Medium acidity; medium to full body; with citrus and floral flavors

Wgat are the taste characteristics or asia/pacific

low acidity; full body; with earthy, spicy and herbal flowers.

What are the 5 Major steps for steaming milk

1.pour


2. Aerate


3.auto steam milk


4. Sanitize wand


5.groom milk

How many tbs of coffee per 6 ounces of water

2 tbs

How do ristretto shots taste

Stronger taste but are less bitter

8 cup french press needs

5 starbucks scoops or 10 tbs