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24 Cards in this Set
- Front
- Back
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Comprises respect for others, respect for yourself, self-awareness, and effective, clear and consistent communication.
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assertiveness
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Means of conveying and receiving messages through visual, auditory, and tactile senses.
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channels
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Means by which people interact.
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communication
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Ability to understand and accept another person's reality.
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empathy
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Exchange of information between two persons or among persons in a small group.
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interpersonal communication
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Factors within both the sender and receiver that influence communication.
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interpersonal variables
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Communication that occurs within an individual (e.g., a person who talks with the self silently or who forms an idea in the mind).
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intrapersonal communication
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Information sent or expressed by the sender in the communication process.
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message
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Communication that includes not only what is said but also the relationship of those involved in the interaction. It is a message that conveys the sender's attitude toward the self, the message, and the attitudes, feelings, and intentions toward the listener.
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metacommunication
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Communication using expressions, gestures, body posture, and positioning rather than words.
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nonverbal communication
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perceptional biases
Human tendencies that interfere with accurately perceiving and interpreting messages from others. |
perceptional biases
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Interaction between one person and a large group of people.
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public communication
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Person to whom the message is sent during the communication process.
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receiver
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Factor that motivates a person to communicate with another individual.
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referent
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Person who initiates interpersonal communication by conveying a message.
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sender
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Interaction that occurs when a small number of persons meet together.
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small-group communication
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Concern, sorrow, or pity felt for the client, generated by the nurse's personal identification with the client's needs.
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sympathy
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Specific responses that encourage the expression of feelings and ideas and convey the nurse's acceptance and respect.
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therapeutic communication techniques
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Interaction that occurs within a person's spiritual domain.
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transpersonal communication
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Sending of messages from one individual to another or to a group of individuals through the spoken word.
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verbal communication
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In communication theory, information produced by a receiver and perceived by a sender that informs the sender about the receiver's reaction to the message. Feedback is a cyclical part of the process of communication that regulates and modifies the content of messages.
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feedback
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Physical circumstances in which a person works or lives; can increase the likelihood that certain illnesses will occur (e.g. some kinds of cancer and other diseases are more likely to develop when industrial workers are exposed to certain chemicals or when people live near toxic waste disposal sites).
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environment
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Ability or tendency to function independently.
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autonomy
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Person's mental image or concept of elements in the environment, including information gained through the senses.
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perception
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