Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
20 Cards in this Set
- Front
- Back
digital economy
|
is an economy based on digital technologies, including communication networks (the Internet, intranets, and extranets), computers, software, and other related technologies.
-Also called the Internet economy, the new economy, or the Web economy |
|
global platform
|
over which people and organizations interact, communicate, collaborate, and search for information.
|
|
electronic business (E-business) or electronic commerce (E-commerce).
|
Businesses increasingly perform their basic functions: buying and selling goods and services, servicing customers, and collaborating with business partners electronically.
|
|
Business Pressure
|
The business environment is the combination of social, legal, economic, physical, and political factors that affect business activities.
Significant changes in any of these factor are likely to create business pressure on the organization. The three types of business pressures faced are: market, technology, and societal pressures. |
|
Three Types of Business Pressures
|
-The Global Economy and Strong Competition
-The Changing Nature of the Workforce -Powerful Customers |
|
Technology Pressures
|
-Technological Innovation and Obsolescence
-Information Overload |
|
Societal Pressures
|
-Social Responsibility
-Government Regulation and -Deregulation -Protection Against Terrorist Attacks. -Ethical Issues |
|
Strategic Systems
|
provide advantages that enable organizations to increase market share and/or profits, to better negotiate with suppliers, or prevent competitors from entering their markets
|
|
Customer Focus
|
is the difference between attracting and keeping customers by providing superb customer service to losing them to competitors.
|
|
Make-to-Order
|
is a strategy of producing customized products and services
|
|
Mass Customization
|
is producing a large quantity of items, but customizing them to fit the desire of each customer.
|
|
E-business and E-commerce
|
is the strategy of doing business electronically
|
|
Competitive Advantage
|
An advantage over competitors in some measure such as cost, quality, or speed, leads to control of a market and to larger- than average profits
|
|
Strategic Information Systems (SIS)
|
provide a competitive advantage by helping an organization to implement its strategic goals and to increase its performance and productivity
|
|
Porter’s Competitive Forces Model
|
Model is used to develop strategies to increase their competitive edge.
Demonstrates how IT can make a company more competitive |
|
Cost Leadership
|
Produce products and/or services at the lowest cost in the industry.
|
|
Differentiation
|
Offer different products, services or product features
|
|
Innovation
|
Introduce new products and services, add new features to existing products and services or develop new ways to produce them.
|
|
Operational Effectiveness
|
Improve the manner in which internal business processes are executed so that a firm performs similar activities better than its rivals.
|
|
Customer-orientation
|
Concentrate on making customers happy.
|