Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
8 Cards in this Set
- Front
- Back
Purpose |
Is to understand the factors tbat create differences between potential value and actual value, and to recommend a course of action to align them |
|
Inputs |
- enterprise limitation - solution limitation |
|
Outputs |
Recommended actions: recommendation of what should be done to inprove the value of the solution within the enterprise |
|
Elements |
1. Adjust solution performance measures
|
|
Elements |
2. Recommendations - do nothing - organizational change - reduce complexity of interfaces - eliminate redundancy - avoid waste - identify additional capabilities - retire the solution: some factors that may inpact the decision regrading the replacement or retirement of solution: — ongoing cost versus initial investment — opportunity cost — necessity — sunk cost |
|
Techniques (9) |
1. Data mining 2. Decision analysis 3. Financial analysis 4. Organizational modelling 5. Survey or questionaire |
|
Techniques |
6. Focus groups 7. Prioritization 8. Risk analysis and management 9. Process analysis |
|
Stakeholders |
1. Domain sme: provide input into how to change the solution and the org in orde to increase value 2. Customer: interact with the org in the use of the solution 3. End user 4. Regulator: ensure adherence to laws, regulations, or rules 5. Sponsor: authorizes and ensure funding for implementation of any recommendation actions |