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8 Cards in this Set

  • Front
  • Back

Purpose

Is to understand the factors tbat create differences between potential value and actual value, and to recommend a course of action to align them

Inputs

- enterprise limitation


- solution limitation

Outputs

Recommended actions: recommendation of what should be done to inprove the value of the solution within the enterprise

Elements

1. Adjust solution performance measures




Elements

2. Recommendations


- do nothing


- organizational change


- reduce complexity of interfaces


- eliminate redundancy


- avoid waste


- identify additional capabilities


- retire the solution: some factors that may inpact the decision regrading the replacement or retirement of solution:


— ongoing cost versus initial investment


— opportunity cost


— necessity


— sunk cost

Techniques (9)

1. Data mining


2. Decision analysis


3. Financial analysis


4. Organizational modelling


5. Survey or questionaire

Techniques

6. Focus groups


7. Prioritization


8. Risk analysis and management


9. Process analysis

Stakeholders

1. Domain sme: provide input into how to change the solution and the org in orde to increase value


2. Customer: interact with the org in the use of the solution


3. End user


4. Regulator: ensure adherence to laws, regulations, or rules


5. Sponsor: authorizes and ensure funding for implementation of any recommendation actions