Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
11 Cards in this Set
- Front
- Back
|
Purpose |
Is to draw out, explore, and identify information relevant tothe change |
|
|
Description |
Common types of elicitation 1. Collabborative: involves direct interaction with stakeholders and relies on their experiences, expertise and judgment 2. Research 3. Experiments |
|
|
Description |
Stakeholders may collaboration in elicitation by: - participating and interacting during elicitation activity - researching, studying, providing feedback on documents, systems, models, and interfaces |
|
|
Inputs |
Elicitation activity plan |
|
|
Outputs |
Elicitation results(unconfirmed): captured information in a format that is specific to the elicitation activity |
|
|
Elements |
1. Guide elicitation activity BA consider: - the elicitation activity goals and agenda -scope of the change - what forms of output the activity will generate - what other representations the activity results will support - how the output intergrates into what is already known - who provides the information - who will use the information - how the information will be used. |
|
|
Elements |
2. Capture elicitation outcomes |
|
|
Techniques (18) |
1. Brainstorming 2. Collaboration games 3. Focus groups 4. Interviews 5. Survey or questionaire 6. Workshops 7. Observation |
|
|
Techniques |
8. Prototyping 9. Interface analysis 10. Mind mapping |
|
|
Techniques |
11. Benchmarking and market analysis 12. Business rule analysis 13. Concept modelling 14. Data mining 15. Data modelling 16. Document analysis 17. Process analysis 18. Process modelling |
|
|
Stakeholders |
1. Customer: provide valuable ba information during elicitation 2. Domain sme: provide required ba information 3. End user: the user of existing and future solutions, should participate in elicitation 4. Implementation sme: design and implement solution, can participate in elicitation by asking clarifying questions and offering alternatives 5. Sponsor: authorizes ensures that the stakeholders necessary to participate in elicitation are involved Any stakeholders: could have relevant knowledge or experience to participate in elicitation activities |
