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7 Cards in this Set

  • Front
  • Back

A marketing information system is:

- people, equipment, and procedures to gather, sort, analyze, evaluate, and distribute needed, timely, and accurate information to marketing decision makers.

key internal records and systems include:

- Order-to-payment cycle


- Sales information system


- Databases, warehousing, data mining


- marketing intelligence system

Marketing Intelligence system is:

a set of procedures and sources that managers use to obtain everyday information about developments in the marketing environment

What are the steps in Marketing Research

- Define the problem and research objectives


- Develop the research plan


- Collect the information


- Analyze the information


- Present the findings


- Make the decision

Syndicated-service research firms

These firms gather consumer and trade information, which they sell for a fee. Examples include the Nielsen Company, Kantar Group, Westat, and IRI.

Custom marketing research firms

These firms are hired to carry out specific projects. They design the study and report the findings.

Specialty-line marketing research firms

These firms provide specialized research services. The best example is the field-service firm, which sells field interviewing services to other firms