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24 Cards in this Set

  • Front
  • Back
The key is that business success depends on communicating the value provided? (T or F?)
True
The Marketing Manager oversees what careers in marketing?
Advertising
Sales
Brand Management
Marketing Research
New product development
Value is the benefits a customer receives from buying a good or date? (T or F?)
False*
Value - benefits customer receives buying (good/service!)
Marketing is communicating value to decrease demand for a product?
(T or F?)
False*

Marketing is communicating value to increase demand for a product.
Satisfying stakeholder is not exclusive to marketing? (T or F?)
True
____ is “the recognition of any difference between a consumer’s actual state and some ideal or desired state”
Need
_____ is “the desire to satisfy needs in specific ways that are culturally and socially influenced”
Want
_______ is “customers’ desire for products coupled with the capacity to obtain them”
Demand
Marketers ______ needs!
Create! Marketers create needs
Benefits are the single most important aspect of marketing?
(T or F?)
True!
What the customer receives from a product is a utility, benefits, or needs?
benefits
___ is the measure of benefits received.
Utility
First, production was the priority? (T or F?)
True
Now, selling is priority. (T or F?)
True!
Selling is priority, Supply >Demand? (T or F?)
True!
Production priority, Supply > Demand? (T or F?)
False* Demand > Supply!
Selling is priority, people can choose NOT to buy? (T or F) b/c over-riding
True
Delivery is easy, CLAIMS is scarce? (T or F?)
False*
CLAIMS (easy)
Delivery SCARCE!
Marketing is NOT sales - which is why (difficult to assess?) T or F?
True!
____“A tangible product, service, idea, or some combination of these that satisfies consumer or business needs through the exchange process”
Goods
_____: “Intangible products that are exchanged directly between the producer and consumer”
Services (cannot be stored)
Any persuasive communication benefits from marketing skills, give examples.
Consumer goods.
Dating.
Non profits.
e-commerce
Marketing plan: four P's:
Product
Price
Place
and Promotion.
T or F?
True
Quaker Oats (1880s) is considered the first modern marketing effort –
to generate a demand for humans
to eat horse food no less (T or F?)
True