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23 Cards in this Set

  • Front
  • Back

Purpose of the revenue cycle

verify credit worthiness


ship product or perform service


bill customer timely and accurately


record and classify cash receipts


post sales and cash receipts to appropriate accounts in A/R sub ledger


produce documents and manage reports

Functions of revenue cycle

obtain order from customer


credit check


enter sales order


assemble goods for shipment


ship the ordered goods


bill the customer


receive/ deposit cash


maintain accounts recievable


post the transaction to the ledger


prepare financial reports


misc.


Obtain order from customer

B2B: generate purchase order- purchase rder is a ratification of contract



B2C: ecomerce; telephone sales; brick and mortar

Credit Check

Credit Limit


Credit Rating-with large scale one shot transactions we make a decision about extending credit to a customer (perform an investigation; maybe have merchandise collateralized)



Credit Cards- Essentially a cash transaction to the vendor; risk is shifted to card company; controversy over swipe feeds-swipes ost the vendor and the card company discounts the cost of the item to the vendor

Enter Sales order

Sales entry document(B2B)>Generate confirmation to cusomter>gnerate picking slip (tells warehouse what to assemble)>generate pacing slip (what physically goes into the box)

Assemble Goods for shipment

strategy in ecommerce is based on having a compettitive advantage with respect to fulfilment

Ship Ordered Goods

Bill of Lading>


FOB point of origin: becomes customer property at time of shipment


FOB point of destination: becomes customer property at time of delivery



relevance is who pays shipping; who bears risk; when do we book revenue

Bill Customer

Post to A/R sub ledger

Receive/ deposit payment

Document:


Cash receipt prelist


Post to cash Receipts journal and A/R sub ledger


Deposit slip- part of reconciliation process- ties back to cash receipt prelist

Maintain A/R

B2B uses Open invoice- obligations and cash receipts are attached to specific invoice numbers- stays open because of 2/10 net 30



B2C uses Balance forward-payments are applied to specific transactions; the purpose of keeping a "transcript" of transactions is the justify balance to customer

Post Transactions to the general Ledger

Batch v. realtime

Prepare financial reports

Monthly statement to customer


Sales summaries (daily or even multiple times per day)


Budget analysis


A/R aging schedules


Misc.

Comissions


Sales returns


collections procedures

Risks and controls of revenue cycle

Granting credit to high risk customer


Errors in shipments/ invoices/ A/R postings


Loss of support documentation


Fictitious returns of merchandise


fraudulent write off of account


inventory shortage


diversion of cash receipts (lapping)


Granting credit to high risk customer

When clients want to boost sales, they over grant credit- "vapor ware"- quality of receivables need to be tested

Standard Operating Procedures for granting credit

a. run credit checks using experian


b.possibly rub background checks


c. checks should be ongoing (in case customer goes into bankruptcy)


-chapter 11 is an attempt to pull out of bakruptcy


-business will try to negotiate with creditor


-in the best interest of the creditor: will salvage some money; maintain relationship with potentially profitable customer


d. some businesses build default rate into credit high risk industries

errors in

a. under end to be self correction



b. over shipping or under charging tend not to be reported and should be monitored



c. Controls:tick marks;invoice preparation;secondary checking



Loss of support documentation

If a customer claims to have not received inventory, you must produce the bill of lading

Fictitious returns of merchandise

B2B:Request RMA (return merchandise authorization) number>Recieving document number>credit to account


- there should be separation between record keeping and custodial function


-person who creates RMA should never accept return physically


Stores: some allow centralized returns, some allow any POS but track return activity

Fraudulent write off of account

a. approval should not be done by the same person who processes the transaction


b. there should be alerts to internal audit

inventory shortage

likely theft. potentially due to not updating inveontory

Lapping (diversion of cash)

a. using cash from one sale to cover cash stolen from another sale


b. check deposits- using social engineering to gain confidence



Controls for lapping

a.limited tenure policy


-red flags are employees who never miss work


-banking industry will not allow deferal of vacation time


-rotate assignments- problem is assignment is a valuable skill like knowing a truck route


b.internal audit policy


-SOP for driver- cash is turned in daily with emergency cases having reports


-random sampling