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19 Cards in this Set
- Front
- Back
What does SWOT stand for? Identify internal/external.
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- Strengths (i)
- Weaknesses (i) - Opportunities (e) - Threats (e) |
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What is the marketing mix?
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- 4 P’s – product, price, promotion, placement
- Price is the most important because it decides the other 3 P’s. |
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What is the promotional mix?
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- Accomplish companies communication objectives
- Advertising, direct marketing, interactive marketing, etc |
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What does IMC stand for, and what does it mean?
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integrated marketing mix, buisness process used to create communications with consumers in order to establish short term financial returns and long term brand values.
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Value
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customers perception of the benefits of a company/product weighed against the costs of aquiring and consuming it
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Marketing
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organizational function of creating, communicating, and delivering value to consumers
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advertising
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paid form of nonpersonal communication about an organization, product, service or idea
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sales promotion
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marketing activities used to provide extra value or inncentives and can stimulate immediate sales
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brand equity
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strength of attachment to a specific company
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brand loyalty
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prefrence to a specific company
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mnemonics
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device used to facilitate learning/memory process (rhymem, symbol, cue, etc)
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maslow (most important to least)
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physiological needs (hunger, thirst)
safety needs (security, protection) social needs (beloning, love) esteem needs (status, self) self actualization (bettering) |
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information search (specify differences)
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2nd step of process after consumer identifies probleem/need
two parts: internal - consumer thinks/remembers past products external - sees/hears about products from other people, ads, commericals, etc |
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selective attention
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consumers attend to some stimuli and not others
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selective exposure
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whether or not consumers will allow themselves to be persuaded by media and message information
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selective comprehension
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way in which consumers interpret info based on beliefs, religion, attitudes and expierences
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selective retention
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consumers remember some information but not all
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cognitive dissonence
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doubt consumer expierences after making purchasing decision
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purchase decision model
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1. identify problem
2. info search 3. alternative evaluation 4. purchase decision 5. post purchase evaluation |