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12 Cards in this Set

  • Front
  • Back
Definition of Org Comm
The study of the sending and receiving of messages
that creates and mantains a system
of consciously coordinated activities or forces
of two or more people
Five Nines
When ask if project was going to fail he report they had 5 nines (in German means no) but American took it as .9999 chance it was not going to fail
Infromal gives rise to formal
Multiple channels of communication are important
Mushroom Problem
Darkness (lack of info) breeds fear and/or contempt
Elites stay in power by controlling what information is being sent down
Ireland and the Middle East
Networking and creating liasons
Proximity - forced to talk to people you are around or you become isolated
"secertary knows everything"
Collapse of the Soviet Union
Moleskin problem
Span of control was too large, too many people to manage
7-10 people is the max number of people a person can manage
Power OVER:
Ability to manipulate/control
Power With:
Ability to motivate/inspire
Surface Structure
Open: Overt displays of control
Direct commands
Displays of force

Hidden: Rules that guide overt displays
Norms
Socialization Processes
Deep Structure
Taken for granted assumptions of power
Not overtly taught or discussed
Part of culture/enviornment
Rascism/Sexism/Hierarchy
Primary Source of Power: Personal
Within the Individual

Types of Personal Power:
Interpersonal - Ability to influence bc people see you as friendly or attractive
Legitimate: Ability to influence bc of the role you hold in the system
Expertise: Ability to get results bc your knowlege and background
Primary Source of Power: Resource-based
External to the individual

Types of Resource-based
Information Power: Ability to know what is going on
Reward/Coercive Power: Ability to give or take away things to get results
Symbols of Power: Access/use of important resources
What is Labor Day
Creation of the labor movement and is dedicated to the social and economic achievements of American workers.

A day where workers can communicate and recreate together