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12 Cards in this Set
- Front
- Back
Definition of Org Comm
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The study of the sending and receiving of messages
that creates and mantains a system of consciously coordinated activities or forces of two or more people |
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Five Nines
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When ask if project was going to fail he report they had 5 nines (in German means no) but American took it as .9999 chance it was not going to fail
Infromal gives rise to formal Multiple channels of communication are important |
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Mushroom Problem
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Darkness (lack of info) breeds fear and/or contempt
Elites stay in power by controlling what information is being sent down |
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Ireland and the Middle East
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Networking and creating liasons
Proximity - forced to talk to people you are around or you become isolated "secertary knows everything" |
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Collapse of the Soviet Union
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Moleskin problem
Span of control was too large, too many people to manage 7-10 people is the max number of people a person can manage |
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Power OVER:
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Ability to manipulate/control
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Power With:
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Ability to motivate/inspire
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Surface Structure
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Open: Overt displays of control
Direct commands Displays of force Hidden: Rules that guide overt displays Norms Socialization Processes |
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Deep Structure
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Taken for granted assumptions of power
Not overtly taught or discussed Part of culture/enviornment Rascism/Sexism/Hierarchy |
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Primary Source of Power: Personal
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Within the Individual
Types of Personal Power: Interpersonal - Ability to influence bc people see you as friendly or attractive Legitimate: Ability to influence bc of the role you hold in the system Expertise: Ability to get results bc your knowlege and background |
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Primary Source of Power: Resource-based
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External to the individual
Types of Resource-based Information Power: Ability to know what is going on Reward/Coercive Power: Ability to give or take away things to get results Symbols of Power: Access/use of important resources |
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What is Labor Day
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Creation of the labor movement and is dedicated to the social and economic achievements of American workers.
A day where workers can communicate and recreate together |