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13 Cards in this Set

  • Front
  • Back
What is Organizational Dissent?
Effort by individuals of the workplace to protest and/or change the org status quo b/c of an objection to current policy or practice
Principled Dissent
Call attention to problems of
Ethics
Fairness
Common Sense
Organizational Voice: Communication Choices
Exit: leave the system
Loyalty: stay and hope the system will fix itself
Neglect: stay and watch the system break down
Voice: Speak up and try to change the the system
Barriers to Voice/Dissent
Nullification - persuade dissenters they are wrong
Isolation (reduce influence of dissenters)
Removal (get rid of dissenter)
Whistleblower
Shares information outside the system
Often a last resort
Focused on matters of public interest
Leaks
is more covert than whistleblowing
Not as effective for change
Easier to cover up
Monitoring
Any method of collecting, storing, analyzing, and reporting actions or performances
Surveillance
Monitoring for the purpose of establishing / maintaining authority and control
Panopticon
Power is achieved through the effects of observation and knowledge exerted in a field of constant and unknowing gaze
Panoptic control
The feeling of always being under observation causes people to self supervise
Always on guard, because they don't know id someone is actually watching
EAP: Employee Assistance Programs
Orgs provide free/low cost help to members for personal problems
Improvers workers performance
Decreases personal privacy
Counter Institutional Websites
provide space for members to interact and share information outside the formal boundaries and control of the organizaiton
Usually oppositional
Methods/Tools of Surveillance
GPS tracking
Video surveillance
Recording phone calls
Uniforms / ID badges
Computer Chips