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33 Cards in this Set

  • Front
  • Back
4 governing bodies
EMTALA
HIPAA
JCAHO
COBRA
EMTALA
Emergency Medical Treatment & Active Labor Act
HIPAA
Hospital INSURANCE Portability & Accountability Act
JCAHO
Joint Commission on Accreditation of Healthcare Organizations
COBRA
Consolidated Omnibus Budget Reconciliation Act
Name Change IDs
Passport
Drivers License
Court ID paperwork
Marriage License
Military ID
Medicare A Deductible
$1132. yearly
Medicare Replacement Plans
Humana
Aetna
Wellcare
United
No SSN# Id Reasons
Newborn under 2 years old
Non US Citizen
US Citizen - Unknown
3 Areas of Revenue Cycle
Front - Patient Access Svcs
Billing
Back - Patient Financial Svcs
Auto Accident Insurance Unknown Code
699
Admitting Responsible For:
The right patient
Right demographics
Right billing information
Docs signed and Scanned
HDX Payers
Cigna
BCBS
Great Western
Humana
United Healthcare
NOFR
Note of Financial Responsibility
5 Keys from Jim
Cash Collections
Customer Service
Choosing the right Patient
Confidentiality
Challenge/Competitive
Reasons Medicare will not pay
No diagnosis
Exceeded allowable visits
Government Study
Why Documentation is needed
Its a legal document
Reduce calls/complaints
It is professional
How does your position effect revenue
1st point of contact for patients and influence speed of movement through system, less errors made, faster payment
Authorization by 2 pm prior to scheduled visit or cancel or reschedule?
YES - True
Advanced Beneficiary Notice (ABN) is needed when?
Test for research
No Diagnosis provided
Not medically necessary
Not approved by FDA
Limited number of allowances exceeded
Service used to record calls with insurance companies
Voicesrt
ET
Emergency Temporary
OP
Outpatient Pre-Registration
IP
Inpatient Pre-Admit
IA
Inpatient Active
OA
Outpatient Active
We accept payments from?
Check
Cash
Credit Card
Debit Card
Jims Top 5
customer service
Confidentiality
Cash/Collections
Chose right patient
Challenge yourself/competitive
52% goes to collections?
True
We process payment through US BANK
true
Demographic overlay
physically change address and information on pt record
Identifier overlay
wrong person indentified in system
Code to make confidential in directory
Z