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33 Cards in this Set
- Front
- Back
4 governing bodies
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EMTALA
HIPAA JCAHO COBRA |
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EMTALA
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Emergency Medical Treatment & Active Labor Act
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HIPAA
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Hospital INSURANCE Portability & Accountability Act
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JCAHO
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Joint Commission on Accreditation of Healthcare Organizations
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COBRA
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Consolidated Omnibus Budget Reconciliation Act
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Name Change IDs
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Passport
Drivers License Court ID paperwork Marriage License Military ID |
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Medicare A Deductible
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$1132. yearly
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Medicare Replacement Plans
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Humana
Aetna Wellcare United |
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No SSN# Id Reasons
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Newborn under 2 years old
Non US Citizen US Citizen - Unknown |
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3 Areas of Revenue Cycle
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Front - Patient Access Svcs
Billing Back - Patient Financial Svcs |
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Auto Accident Insurance Unknown Code
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699
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Admitting Responsible For:
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The right patient
Right demographics Right billing information Docs signed and Scanned |
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HDX Payers
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Cigna
BCBS Great Western Humana United Healthcare |
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NOFR
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Note of Financial Responsibility
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5 Keys from Jim
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Cash Collections
Customer Service Choosing the right Patient Confidentiality Challenge/Competitive |
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Reasons Medicare will not pay
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No diagnosis
Exceeded allowable visits Government Study |
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Why Documentation is needed
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Its a legal document
Reduce calls/complaints It is professional |
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How does your position effect revenue
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1st point of contact for patients and influence speed of movement through system, less errors made, faster payment
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Authorization by 2 pm prior to scheduled visit or cancel or reschedule?
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YES - True
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Advanced Beneficiary Notice (ABN) is needed when?
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Test for research
No Diagnosis provided Not medically necessary Not approved by FDA Limited number of allowances exceeded |
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Service used to record calls with insurance companies
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Voicesrt
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ET
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Emergency Temporary
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OP
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Outpatient Pre-Registration
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IP
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Inpatient Pre-Admit
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IA
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Inpatient Active
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OA
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Outpatient Active
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We accept payments from?
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Check
Cash Credit Card Debit Card |
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Jims Top 5
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customer service
Confidentiality Cash/Collections Chose right patient Challenge yourself/competitive |
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52% goes to collections?
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True
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We process payment through US BANK
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true
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Demographic overlay
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physically change address and information on pt record
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Identifier overlay
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wrong person indentified in system
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Code to make confidential in directory
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Z
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