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ADM 211

Adm 211

by Randy-Grewal, Aug 2015

Subjects: SFDC

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	Order status field value is not populating from an external processing system during a transaction. How do you troubleshoot? * Server Process Down * Apex callout * Integration log * Debug log	Debug log
	Universal container has account status field prospect and customer. Admin wants to automatically change status value from prospect to customer when opportunity is won. Choose 2 * Use Visualforce to update Account status field * Use Apex trigger to update account status field * Create Opportunity workflow rule to update account status field * create account workflow rule to update account status field	Use Apex trigger to update account status field Create Opportunity workflow rule to update account status field
	Admin wants parent case cant be closed until all child cases are closed. * Validation rule on child case before closing it * workflow on parent to check status of child case * Rollup summary on child * Apex trigger to check child case status before closing it	Apex trigger to check child case status before closing it
	Recruiters at Universal container uses the position object to enter and track new position. They are required to select existing salesforce user in hiring manager field. what type of relationship exist between position and user object. * Master Detail * Hierarchical * Junction * Lookup	Lookup
	Capability of Territory management: * In grants access to records regardless of ownership * It grants access to records based on profile * It grants access to record based on Ownership * It grants access to record based on role hierarchy	In grants access to records regardless of ownership
	What tool can be used to move metadata between two different production environment. Choose 2 * Force.com IDE * Force.com Migration tool * Force.com SOAP API * Change Set	Force.com IDE Force.com Migration tool
	Admin wants to make exact copy of production metadata in developer sandbox. * Schedule full weekly backup * Schedule Sandbox refresh * Create and Deploy change set * Use Developer COnsole	Schedule Sandbox refresh
	Admin uploaded a Change set but realized that dependent component is missing. * Clone Changeset, Add dependent component and upload new changeset * Deploy and manually add dependent component * Edit changeset and select active checkbox * Deploy and create new changeset and add component	Clone Changeset, Add dependent component and upload new changeset
	What must be considered in Communities for internal and external users. External users are using chatter. Choose 2 * Use Ideas, Q&A * External and Internal users should be on different community * You need to enable Chatter * New Users should use Customer portal and partner portal instead of community	Use Ideas, Q&A You need to enable Chatter
	What are abilities of both Customizable and Collaborative forecasting. Choose 2 * Ability to have Product family in Forecast * Ability to edit Forecast of Users * Ability to setup forecast category * Ability to do monthly and quarterly forecast	Ability to edit Forecast of Users Ability to do monthly and quarterly forecast
	A user wants to be able to find duplicate records. What permission is needed to show "Find Duplicate" button.? * Merge * Edit * Delete * Modify All Data	Delete
	A custom field can be Viewed by profile Sales Manager, VP of Sales and System Administrator. However this field should only be edited by VP of sales and System Administrator profile. How to Setup. * Modify Role Hierarchy * Create Permission set and assign to profiles VF of Sales and System Admin * Set Field level Security * View All Data for rofiles VF of Sales and System Admin	Set Field level Security
	Capability of Collaborative Forecast and Customizable Forecast Choose 2 * Create custom Field * Choose monthly or quarterly * Rename Categories * Track sales quotes	Choose monthly or quarterly Track sales quotes
	Universal Container set a Territory Management where in managers and sales supports are in the same role. What could be the access of the Managers on Account and Opportunity? Choose 3 * Edit and Transfer on opportunity, regardless who owns it * View all on opportunity That is related to an account, regardless who owns it * Edit, delete and transfer on opportunity that is related to an account regardless who owns it * Edit on accounts, regardless who owns it * Edit, delete and transfer on accounts that is related to an account regardless who owns it	View all on opportunity That is related to an account, regardless who owns it Edit on accounts, regardless who owns it Edit, delete and transfer on accounts that is related to an account regardless who owns it
	Things to considered enabling Territory Management , Choose 2 * Users can only go to one territory * Cannot be disable again * Must be set the same setting with role hierarchy * Changes on Account Opportunity and Cases	Changes on Account Opportunity and Cases Cannot be disable again
	What sums up to the Manager on both the Collaborative and Customizable Forecasting? * Quota Amount * Opportunity Amount * Product Quantity * Expected Revenue	Opportunity Amount
	A sales manager would like to view a dashboard from the perspective of different users and switch between users without editing the dashboard. How would an administrator enable this? Choose 2 * Create the dashboard as a dynamic dashboard * Grant the sales manager the "Manage Dynamic Dashboards" permission. * Grant the sales manager the "Drag-and-Drop Dashboard Builder" permission. * Grant the sales manager the "View My Team's Dashboards" permission	Grant the sales manager the "View My Team's Dashboards" permission Create the dashboard as a dynamic dashboard
	In deleting Meta-Data from a Developer Org., what tool can you use? Choose 2 * Force.com IDE * Force.com Migration Tool * Dataloader * Change Set	Force.com IDE Force.com Migration Tool
	The VP for Marketing wanted to create a new campaign per region on Accounts with no open Opportunities. What tool can you use? * Analytical Snapshot * Joined Report * Cross Filter * Standard Filter	Cross Filter
	What is used to deploy changes on Meta-Data to different org? Choose 2 * Username and password * Force.com IDE * Settings of Fields * Change Set	Username and password Force.com IDE
	Universal Container has a custom object to track complaints. They use a field to view related complaints. What is the relationship? * Master Detail Relationship * Junction Object * Look-up Relationship * Hierarchical Relationship	Look-up Relationship
	VP for Marketing needs to edit the Opportunity Pick List values. He needs to constantly modify the page layout. What so you need to do address the issue? * Give Modify All Data permission * Create a permission set on Opportunity * Assign as Delegated Admin on object * Permission on Edit Page Layout for Pick List	Assign as Delegated Admin on object
	A user needs to copy existing products from a pricebook. What should be taken into consideration when cloning products or pricebooks? * Pricebook must be enabled first before user can use the the pricelist * Pricebooks cannot be cloned when the user has no access on products andpricebooks * Enable manage pricebooks * Customer should be able to create a pricebook if they have access to pricelist	Pricebooks cannot be cloned when the user has no access on products and pricebooks
	What are the things to consider about master detail (choose 3) * Child record will be deleted when parent is deleted * Master object will be the master object in a report * We need to fill up lookup fields in child object * child record won’t be deleted when parent is deleted	Child record will be deleted when parent is deleted Master object will be the master object in a report We need to fill up lookup fields in child object
	Pricebooks’ OWD is set to No Access. What should an admin do to allow users to select a product & pricebooks for their opportunity? * Manually share pricebooks to individual users * Modify opportunities to include selected products and pricebooks * Create sharing rule on pricebooks and grant access to individual users * Grant “Manage Pricebooks” to individual users	Manually share pricebooks to individual users
	Universal containers set Job applicants to have the Position that they have applied for as a required field. Also, Position can have multiple Job applicants. If the Position is to be deleted, all Job applicants that are related to it should not be deleted. What type of relationship do Job applicants have with Position? * Create a lookup relationship with Position as the parent * Create a custom object between Position and Applicant with lookup field to the junction * make a many to many relationship using a junction object * Create a master-detail relationship with Position as the master	make a many to many relationship using a junction object
	When will account assignment rules automatically assign an opportunity to a territory ? * Account ownership was changed * Account has no assigned territory * Account has multiple territories * When opportunity has no assigned territory and account has been assigned to a territory	When opportunity has no assigned territory and account has been assigned to a territory
	In Collaborative Forecasting, what can a Forecast manager do? Choose 2. * Ability to assign users to forecasts in the Forecasts hierarchy * Ability to edit opportunities of the users below the Forecast hierarchy * Ability to see all forecasts of the users below in the Forecast hierarchy * Ability to view opportunities of the users below the Forecast hierarchy	Ability to see all forecasts of the users below in the Forecast hierarchy Ability to view opportunities of the users below the Forecast hierarchy
	Testing an AppExchange package is completed on Developer Sandbox, what needs to be done to deploy the package to production without any customization? * Metadata API * Create and Deploy change sets * Create Package and deploy using Force Migration Tool * Install package on production from AppExchange	Install package on production from AppExchange
	Admin wants to restrict visibility of product support cases to a set of five users with different roles. How can he achieve this requirement? * Change the profile setting of each user's profile to provide access to cases with product support record type * Change the OWD settings of cases to public read-only * Add permission sets to grant access to the product support record type to the set of five users * Create New Profile and Provide all five users with View All and Modify All permission to cases. * Create Public Group and add those five users in group and use Sharing rule to grant access that public group	Create Public Group and add those five users in group and use Sharing rule to grant access that public group
	What components can be transferred from Sandbox to Production Org via change sets? Choose 2 * Email templates * Field settings * Field type changes * Account team roles	Email templates Field type changes
	What things should be specified by the admin to deploy changes from Sandbox to Production org using Force.com IDE? Choose 3 * Data to be included * Username and password * Change set connection settings * Configuration that needs to be transferred * Environment where changes will be transferred	Username and password Configuration that needs to be transferred Environment where changes will be transferred
	"Object" data needs to be pulled up monthly from an org and stored elsewhere. What can be done to perform this? Choose 2 * Select "Object" Export from Data Management * Use Data Loader * Select "Schedule Export" from Data Export * Use Data Exporter	Use Data Loader Select "Schedule Export" from Data Export
	How can an admin ensure that cases will be handled in multiple channels? Choose 2 * Offer a Live Agent Chat button on the company website. * Expose case feed options on the company website. * Use Chatter Answers in the company Community page	Offer a Live Agent Chat button on the company website. Use Chatter Answers in the company Community page
	Agents can file vacation leave request that must be approved by the manager. An agent is unable to submit the request. What could be the possible cause? * Agent's manager is inactive * He is not Manager of any User * Approval process is not activated for him * There is error in Approval Process	Agent's manager is inactive
	In UC when opportunity is 50,000 USD, manager has to approve prior to moving to next stage. There are two managers in 2 regions. What should admin do that the right manager approves the opportunity? * Approval send to 2 managers * Approval send to 1 managers and check if he is not the approval, he send it to the other * Create a lookup field within opportunity to get manager details of users * Create an assignment rule to auto fill manager in opportunity	Create a lookup field within opportunity to get manager details of users
	A field’s label was changed in the sandbox. What should be done that the production’s field label will also be changed? Choose 2 * Dataloader * Changeset * Manually change the field label in production * Import wizard	Changeset Manually change the field label in production
	Salary field was created in Recruiting Object. Recruiting OWD is private. Recruiter and HR manager should have salary field visible. What should be done? (Choose 2) * Make OWD Read/write * Permission set and assign to HR manager and Recruiter * Sharing rule on Salary Field * Profile permission to Read-only	Permission set and assign to HR manager and Recruiter Profile permission to Read-only
	The sales manager at Universal Containers wants to see all opportunities that do not have any activities. Which report type could be used to meet this requirement? Choose 2 * A custom report type with Opportunity as the primary object and Activity as the secondary object * An opportunity report with a cross-object filter of opportunities without activities * A joined report using an opportunity report in Block A; a task and event report filtered by tasks for Block B * A standard opportunity filtered by the field Last Activity and a custom date range that is blank	An opportunity report with a cross-object filter of opportunities without activities A standard opportunity filtered by the field Last Activity and a custom date range that is blank
	A job applicant object needs to be associated to Position object. Company wants that when a Position is deleted, all applicants should also be deleted. What type of relationship would this be? * Hierarchical * Master-detail * Lookup * System information	Master-detail

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