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15 Cards in this Set
- Front
- Back
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What is the Phone Teller service?
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Members can access their accounts 24/7 by using a touch tone phone. This is a free service.
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What transactions can be done using phone teller?
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Balance inquiries, transfers, and withdrawls from one share to another.
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Who is eligible to use ACU's online banking?
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All members, even if they just have a savings account with us.
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Is there a fee for using online banking?
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No, this is a free service.
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Is there a fee for using ACU's online banking service.
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No, this is a free service.
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Who is eligible to use online bill payment?
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All members with ACU checking accounts.
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On online bill payment the yellow date means what? and the green date?
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The yellow date is the day the money will leave your account and the green date is the day the money will arrive at it's destination.
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Who is eligible for a Visa check card?
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All members with checking accounts that are in good standing.
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How many free withdrawls from non-ACU owned ATM machines can a Visa Check Card holder do?
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10-12 (restrictions apply)
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What is a Switch Kit?
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A tool used to help members switch their existing account relationship services from another financial institution to ACU.
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What is an eStatement?
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A monthly statement of accounts that is sent to the member via email. Statements can be monthly or quarterly.
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What is the Relocate but Don't Start Over program?
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A program used to educate members of the benefits of membership even after they have seperated from the military, PCS'ed or retired.
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Who is eligible for the Relocate but Don't Start Over program
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Any member who can provide ACU with orders to PCS or ETS?
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What fees are waived through the Relocate but Don't Start Over programs?
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Checking account related fees, stop payment fees, and service fees such as money wire fees, cashiers check fees and account/loan modification fee.
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How long are fees waived for the Relocate but Don't Start Over program?
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Six Months
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