Ace Master The Manual Chapter 3

Front 1

List the common markers of positive experiences with health care providers, allied health professionals, and health and fitness professionals.

Back 1

Positive experiences are characterized by a sense of caring, respect, clear communication and professionalism. Clients perceive that their concerns are taken seriously and that the personal trainer is highly qualified, knowledgeable, and helpful. Questions are carefully considered and clearly answered. The environment is usually clean and organized.

Front 2

List the common markers of negative experiences with health care providers, allied health professionals, and health and fitness professionals.

Back 2

Negative experiences are marked by rudeness, indifference, ineptitude, neglect, and malpractice. People often report begin left waiting for a long time in environments that are dirty, disorganized, or dull. Personal trainers are described as appearing bored, uninterested in the client, uncaring, or distracted. Communications with personal trainers are perceived as unclear, with clients saying that they did not understand the information or the reasons for the recommendations. Questions are not encouraged or answered clearly.

Front 3

If someone's words and body language do not match, people generally trust ____ over ____.

Back 3

If someone's words and body language do not match, people generally trust body language over verbal content.

Front 4

A ___ goal is something a client does, such as walk 2 miles a certain number of times.

Back 4

A process goal is something a client does, such as walk 2 miles a certain number of times.

Front 5

A ____ goals is something achieved, like weight loss or a resistance lifted on a resistance machine.

Back 5

A product goals is something achieved, like weight loss or a resistance lifted on a resistance machine.

Front 6

___ goals work better, because they are more predictable and controllable.

Back 6

Process goals work better, because they are more predictable and controllable.

Front 7

Behavior-change contracts offer ___ motivation for exercise, which may be helpful for clients getting started.

Back 7

Behavior-change contracts offer extrinsic motivation for exercise, which may be helpful for clients getting started.

Front 8

___ can be defined as the ability to communicate and work effectively with people from different cultures.

Back 8

Cultural competence can be defined as the ability to communicate and work effectively with people from different cultures.

Front 9

List five key components of nonverbal communication.

Back 9

1. Voice quality
2. Eye contact
3. Facial expression
4. Hand gestures
5. Body position.

Front 10

Which personality style is described as more effective and less cognitive; amiable, warm, trusting, and honest; avoid unnecessary risks; non-confrontational; team- and ask-oriented, gathering information to reach consensus over conflict?

Back 10

Collaborators

Front 11

Which personality style is described as more affective and less cognitive; overly ambitious, risk-driven, and favor incentives and rewards; impulsive and lack discipline to complete projects; dominant, tell-oriented visionaries who thrive on excitement, challenge, and creativity?

Back 11

Expressors

Front 12

Which personality style is described as more cognitive and less affective; methodical, favoring logic, objectivity, analysis and accuracy; problem-solvers, working alone or in small groups; appear distant and uninterested in social interaction?

Back 12

Deliberators

Front 13

Which personality style is described as more cognitive and less affective; action-oriented, competitive, take-charge, dominant personality; poor listeners, as they proactively think ahead to problem solving; emotionally reserved, valuing time over relationships?

Back 13

Directors

Front 14

Which listening skill corresponds to the response; "I know what you mean".

Back 14

Encouraging

Front 15

Which listening skill corresponds to the response, "It sounds like you have been most successful in the past when working out with a coworker".

Back 15

Reflecting

Front 16

Which listening skill corresponds to the response, "You said that you stopped going to your yoga class last winter. What made you stop?"

Back 16

Questioning

Front 17

Which listening skill corresponds to the response, "So it sounds like you've been walking about 2 miles twice each week in addition to doing a few hours of yard work each weekend..."?

Back 17

Summarizing

Front 18

Which listening skill corresponds to the response, "You were able to maintain a weight of 180 pounds for quite a while. That seems like a realistic goal weight for you."

Back 18

Paraphrasing

Front 19

List eight tips of setting health and fitness goals that motivate clients for long-term adherence.

Back 19

1. Listen carefully to understand what clients hope to accomplish with an exercise program.
2. Help them define specific, measurable goals.
3. Suggest additional goals that client may not have thought of, such as feeling more energetic and less stressed.
4. Break large goals (reachable in six months or more) into small goals (reachable in about eight to 10 weeks) and even weekly goals (such as completing a certain number of exercise sessions).
5. Include many process goals, such as the completion of exercise sessions. In other words, simply completing workouts accomplishes a goal.
6. Record goals and set up a record-keeping system to record workouts and track progress toward goals.
7. Be sure clients understand what types of exercise will help them reach their health and fitness goals.
8. Reevaluate and revise goals and exercise recommendations periodically to prevent discouragement if large goals are not being met.

Front 20

Explain how self-monitoring systems can support behavior change, including exercise program adherence.

Back 20

Self-monitoring systems help in two ways. First, they increase client self-awareness. A log with nothing recorded for several days testifies to the fact that client are neglecting their exercise programs. Self-monitoring acts as a mirror to give clients a more objective view of their behaviors. Second, self-monitoring systems enhance client-trainer communication. Clients come to expect careful surveillance of their records, which they present to the personal trainer at each session. Knowing that someone will be checking on their adherence may prod clients into action.

Front 21

What is an example of correctly phrased feedback?

Back 21

Your breathing and timing were just right on the first four lifts. Remember to keep breathing, even as the exercise starts to feel harder. You'll find the work easier now that you are learning how to breathe correctly.

Front 22

Which stage of learning is represented by the description; movements are uncoordinated and jerky?

Back 22

Cognitive stage of learning

Front 23

Which stage of learning is represented by the description; movements are being performed effectively and naturally?

Back 23

Autonomous stage of learning

Front 24

Which stage of learning is represented by the description; basic movements are mastered, but refinement is necessary?

Back 24

Associative stage of leaning

Front 25

What would help a trainer develop rapport with a client during the initial session?

Back 25

Speaking in a firm voice with confidence, using fluid hand gestures while speaking and quiet hands while listening.

Front 26

Providing a more detailed description of the process by which resistance training helps to preserve bone density would be MOST effective with which personality style?

Back 26

Deliberator

Front 27

Implementing a system of rewards for each goal reached would be MOST effective with which personality style?

Back 27

Expressor

Front 28

Active listening allows personal trainers to do what effectively?

Back 28

Gain a better understanding of the client to facilitate rapport and program design.

Front 29

A client you have been working with for several months tells you that she believes her husband may be having an affair. Which response would be MOST appropriate?

Back 29

"I'm so sorry. I can't imagine how difficult that must be for you".

Front 30

What is considered a SMART goal?

Back 30

"I will fun 4 days per week, gradually progressing my run time from 10 to 40 minutes, to prepare for a 5K in four months."

Front 31

What would be MOST effective in helping a client to develop program adherence?

Back 31

a

Front 32

What is the MOST effective way to tech a new exercise to a client?

Back 32

a

Front 33

You are working with a client who is beginning to perform basic bodyweight squats with fairly decent form. She is now ready for more specific feedback to help her refine her squatting technique. In which stage of motor learning would she be classified for this exercise skill?

Back 33

a

Front 34

What strategy should be AVOIDED when a personal trainer is modeling the healthful lifestyle that he or she is trying to get clients to adopt?

Back 34

a