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25 Cards in this Set

  • Front
  • Back
Contribution Margin
Revenue - variable costs
Total operating income (profit)
Contribution margin - fixed costs = revenue - total costs = (subscribers * contribution margin) - previous fixed costs
Breakeven Units
Fixed costs / Contribution margin
Adverse Selection
an individual with private information extends an offer to a trading partner that affects the welfare of the trading partner
Types: incompetence; uninformed decisions, providing misleading/incomplete info
Ex. health/ life insurance: those who are sick are more likely to buy insurance
Moral Hazard
willful misconduct (action or inaction) that redistributes wealth from principal to agent
Types- perk consumption, shirking, dishonesty, fraud
Ex. auto insurance: if people have no responsibility for loss, they may drive carelessly
Solutions to reduce agency problems
Selection, incentive contracts, monitoring
Agency costs
screening, bonding, restriction/sanctioning, monitoring, residual costs
Screening
obtaining pre-contract info
Bonding costs
designing incentives that "bond" agent's goals to the principal's
Restriction/ sanctioning
design and effects of contracts with punitive actions
Monitoring
Compliance with controls, contracts
Weight probability of observing undesirable behavior
Residual costs
the conflict that remains after feasible solutions are in place
Types of Knowledge
General: inexpensive to transfer
Quantities/ prices of available goods

Specific: expensive to transfer
Idiosyncratic- particular circumstnaces of time/place
Scientific- general rules of cause/effect
Assembled- personal experience over time
Decision right
decide and take action with a resource
Alienable ownership rights
sell a resource and capture profit
Rule #1
allocate decision rights so they're closer to those with specific knowledge of how best to use a resource
Rule #2
Control system:
a. performance measure
b. reward & punishment
Economies of scale
produce more, unit cost decreases
Economies of scope
average total cost of production decreases as number of different goods produced increases
What kinds of organizations use decentralized (flat) structures
startups, complex products/services, greater goal incongruence, high levels of at-risk pay (stock options)
What kinds of orgs use centralized (hierarchical) structures?
government, hospitals, necessary/invasive services in which creativity isn't good, detailed job descriptions
Steps involved in decision-making
1. initiation (decision management)
2. ratification- approval by BoD
3. Implementation (decision management)
4. monitoring
Cost-Volume-Profit (CVP) Analysis
model for evaluating decision alternatives
incorporates relationships between price, volume, and costs
includes simplifying assumptions about those relationships
Residual income
Operating income - cost of capital
Cost of capital
assets * rate of return