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36 Cards in this Set
- Front
- Back
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Systems Development
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Prevention Cost
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Quality Engineering
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Prevention Cost
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Quality Training
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Prevention Cost
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Quality Circles
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Prevention Cost - Small groups consisting of employees that meet on a regular basis to discuss ways to improve quality
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Statistical Process Control Activities
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Prevention Cost- A technique used to detect whether a process is in or out of control.
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Supervision of prevention activities
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Prevention Cost
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Quality data gathering, analysis, and reporting
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Prevention Cost
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Quality Improvement Projects
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Prevention Cost
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Technical Support provided to suppliers
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Prevention Cost
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Audits of the effectiveness of the quality system
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Prevention Cost
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Test and inspection of incoming materials
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Appraisal Costs
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Test and inspection of in-process goods
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Appraisal Costs
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Final product testing and inspection
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Appraisal Costs
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Supplies used in testing and inspection
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Appraisal Costs
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Supervision of testing and inspection activities
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Appraisal Costs
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Depreciation of Test Equipment
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Appraisal Costs
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Maintenance of Test Equipment
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Appraisal Costs
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Plant utilities in the inspection area
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Appraisal Costs
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Field testing and appraisal at customer site
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Appraisal Costs
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Net cost of scrap
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Internal Failure Cost
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Net cost of spoilage
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Internal Failure Cost
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Rework labor and overhead
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Internal Failure Cost
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Reinspection of reworked products
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Internal Failure Cost
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Retesting of reworked products
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Internal Failure Cost
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Downtime caused by quality problems
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Internal Failure Cost
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Disposal of defective products
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Internal Failure Cost
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Analysis of the cause of defects in production
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Internal Failure Cost
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Re-Entering data because of keying errors
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Internal Failure Cost
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Debugging Software Errors
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Internal Failure Cost
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Cost of Field servicing and handling complaints
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External Failure Cost
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Warranty Repairs and Replacements
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External Failure Cost
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Repairs and replacements beyond the warranty period
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External Failure Cost
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Product Recalls
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External Failure Cost
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Liability arising from defective products
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External Failure Cost
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Returns and allowances arising from quality problems
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External Failure Cost
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Lost sales arising from a reputation for poor quality
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External Failure Cost
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