A+ Printer Troubleshooting 🖨️

Front 1

Unable to install printer error

Back 1

You don't have the rights to install printer. Someone at the administrative level set it up so that you cannot install. Other possibilities, there is no printer to install. Make sure exist, on the network, you have the right IP address, right UNC(naming path) whatever it may be, make sure it is turned on etc. Things like that

Front 2

No connectivity

Back 2

Probably talking about a printer we use before and suddenly is not there. Check to see if you physically connected to it. If it's a network printer is it getting good DHCP? Can others on the network can they connect to it? A lot of times it's a network problem and nothing to do with the printer itself. Do a mental reinstall check device drivers . If it was a driver update rollback your drivers.

Front 3

Anytime you have a problem with a printer do a mental reinstall. What does Mike referred to as mentally install?

Back 3

When installing printer make sure shows up in device manager make sure the printer queue. Do a test print etc. If the driver has recently updated do a do a rollback of the drivers

Front 4

Access denied

Back 4

Another administrative issue. Remember you have to have permission to access a printer.

Front 5

No image on printer display

Back 5

Is it turned on number one

number two is a printer in some sort of sleep mode,some kind of keystroke you pressed.

You could have a bad printer display . You can even buy parts for that.

Front 6

Paper not feeding/paper jam

Back 6

Typically the exact same problems.

Often problem with a pickup roller or separate pads. These wear out and you have to get new ones. There are maintenance kids to take care of that.

Also beware humidity it's the great ruler of paper, another issue

Front 7

Low memory error

Back 7

We're talking about laser printers here. All laser printers have some type of memory. In fact they all use Ram. You have two choices. Can reduce the resolution of the print. Or you can buy more ram..

(regular ram will work. And cheaper than specialty Ram from printer companies)

Front 8

Error codes

Back 8

Such as PC load letter, error code 2392 etc.

helps us find problems. Research the error codes online or in documentation and you will be fine

Front 9

Garbled characters on paper

Back 9

Bad or corrupted driver often. Also If you're trying to send wrong thing to wrong printer you're going to have trouble. If a corrupted print job causes garbled characters causing proceeding print jobs to be garbled. Often To fix select a print job in the spooler delete it and restart. Rarely rollback of drivers may fix..

Front 10

Vertical lines on page

Back 10

Laser printer issue. Almost always points to this photosensitive matter on your optical roller such as little piece of paper a little piece of string around a which make corrupted image. The answer is take a toner cartridge and replace it it is nearly impossible to remove the debris without further damaging it is too sensitive

Front 11

Color printing the wrong print color

Back 11

More often is a driver issue. Another possibility is you lost one of your colors. It's going to happen to any color. So it's usually a driver issue or dead ink for whatever color printer you are using

Front 12

Printing blank pages

Back 12

Any type of printer will print blank pages if there's a physical problem. Laser printer and the primary Corona is dead. If it's an ink jet and their is no ink in cartridges. A thermal printer with a heating element is not working etc.

Front 13

Streaks

Back 13

Usually and inkjet issues. It's time to go maintenance mode in the inkjet printer to clean it up.

Front 14

Faded prints

Back 14

That could be anything depending on the type. Laser printer you low on. toner. If it's a impact printer your ribbon could be out. Inject it may be clogged Jets, low ink or other issues.

Front 15

Ghost images

Back 15

laser printers more than anything else. Usually a rubber pieces broken in toner causing ink to smear. Simply replace the toner.

Front 16

Toner not to fused to paper

Back 16

Something wrong with your fuser assembly. Replace it

Front 17

Creased paper

Back 17

Usually happens because one of your pickup rollers is in good shape and the other isn't. Put a maintenance kit on it and get rid of that problem..

Front 18

The cornerstone what makes a laser printer work is what?

Back 18

Toner cartridge

Front 19

The photo sensitive drum is where in a laser printer

Back 19

Inside the toner cartridge

Front 20

Was printer type uses electrical charges on a photo sensitive drum

Back 20

Laser printer

Front 21

The printer the primary Corona puts a negative charge on the photo sensitive drum

Back 21

Laser printer

Front 22

Laser write the image on a photosensitive drum

Back 22

Laser printer

Front 23

Name the seven steps of a laser printer process

Back 23

Processing, charging, exposing, developing, transfer, fusing, cleaning

Front 24

The part of the laser printing process. Where the print job is stored on local memory on the laser printer itself?

(there are some situations where it doesn't happen but he usually does)

Back 24

Processing. Step 1 of laser printer process..

Front 25

Primary Corona puts on a strong negative charge in laser printer process

Back 25

Charging..Step 2 of laser printer process..

Front 26

When the laser comes in and writes on the photo sensitive drum and reduces its negative charge where it hits it..

Back 26

Exposing Step 3 of laser printer process..

Front 27

When toner comes out of the toner hoper unto the photo sensitive drum.

Back 27

Developing..Step 4 of laser printer process..

Front 28

Corona chargers the paper with a very strong positive charge then as the paper clip gets really really close to the drum it goes bam into the paper. (Making the paper stick and not smear)

Back 28

Transfer

Front 29

When the fuser assembly presses the the toner into the paper with heat and pressure..

Back 29

Fusing. Step 6

Front 30

When uses a scraper is clean off access toner

Back 30

Cleaning process step 7

Front 31

An ____ printer uses a printhead connected to a carriage that contains the ink. A belt and motor move the carriage back and forth so the ink can cover the whole page. A roller grabs paper from a paper tray (usually under or inside the printer) or feeder (usually on the back of the printer) and advances it through the printer.

Back 31

Ink jet

Front 32

The ink is ejected through tiny tubes. Most inkjet printers use heat to move the ink, while a few use a mechanical method. The heat-method printers use tiny resistors or electroconductive plates at the end of each tube that literally boil the ink; this creates a tiny air bubble that ejects a droplet of ink onto the paper, thus creating a portion of the image

Back 32

Ink jet

Front 33

The ink is stored in special small containers called ink cartridges. Older inkjet printers had two cartridges: one for black ink and another for colored ink. The color cartridge had separate compartments for cyan (blue), magenta (red), and yellow ink, to print colors by using a method known as CMYK (you’ll read more about CMYK later in this chapter). If your color cartridge ran out of one of the colors, you had to purchase a whole new color cartridge or deal with a messy refill kit.

Back 33

Ink jet

Front 34

True or false both ink jet and color laser printers need calibration for accuracy and maintenance..

Back 34

True

Front 35

____ s use a heated printhead to create a high-quality image on special or plain paper. You’ll see two kinds of thermal printers in use. The first is the direct thermal printer, and the other is the thermal wax transfer printer. Direct thermal printers use a heating element to burn dots into the surface of special heat-sensitive thermal paper.

Back 35

Thermal printers