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51 Cards in this Set

  • Front
  • Back
Name the CPO Core Competencies.
(1) Leading
(2) Developing
(3) Communicating
(4) Supporting
The 5 Vector Model consists of:
1. Professional Development Vector
2. Personal Development Vector
3. Leadership Vector
4. Certifications and Qualifications Vector
5. Performance Vector
What year did the Navy
commission research related to
the factors that distinguished
superior performers from
average performers?
1976
What are the 3 Situational Communications?
Relationships with Peers
Relationships with Seniors
Relationships with Juniors
Guidelines for establishing a
good working relationship with
your seniors:
Clarify Your Relationship
Read Your Seniors
Organize for Your Division Officer
Morning Meetings
Offer Constructive Feedback
Determine the CO’s Priorities
What is the value to a leader
in using personality typing?
(1)helping an individual understand him
or herself, and thus relate better.
(2)helping an individual understand others
so he or she is better able to
relate to them.
(3)helpful aid when learning to work
with others in an organization or on a team.
Personality typing assumes important
personality features can be divided
into four areas or scales:
energizing
attending
deciding
and living.
ENERGIZING
In what two ways can an
individual find and draw
energy?
Extroversion
Introversion
ATTENDING
In what two ways do
people pay attention?
Sensing
Intuition
DECIDING
In what two ways
does a person decide?
Thinking
Feeling
LIVING
What 2 basic life-styles
can a person adopt?
Judgment
Perception
What are the different
types of naval writing?
Organized Writing
Natural Writing
Compact Writing
Active Writing
What is Netiquette?
Netiquette is the etiquette governing
communication on the Internet.
www.onlinenetiquette.com
Name the major elements
of communicating?
Sender
Receiver
Message
Barriers
Transmission medium
Feedback
What are the two types of
Barriers in communication?
Physical Barriers (External)
Psychological Barriers (Internal)
What are the three modifiers
in a face-to-face
oral exchange?
intonation
eye contact
body language
Intonation covers the set of
voice qualities called
“paralanguage,” and consist of
what seven separate elements?
Resonance
Volume
Inflection
Clarity
Rhythm
Speed
Pitch
What are the Elements of
Effective Listening?
Attending
Reflecting
Responding
Pseudo-listening
Ten Commandments of Listening?
Stop talking! / Put the talker at ease.
Look and act interested. / Remove distractions.
Empathize with the talker. / Be patient.
Hold your temper. / Refrain from arguments and criticism.
Ask questions. / Stop talking!
State all
EFFECTIVE PRESENTATION ELEMENTS.
Eye Communication / Posture and Movement
Gestures/Facial Expressions
Dress and Appearance
Voice and Vocal Variety
Language, Pauses, and Non-Words
Listener Involvement / Humor
The Natural Self
What are the five conflict
management approaches?
Walk Away/Avoidance
My Way/Competition
Your Way/Accommodation
New Way/Collaboration
Half Way/Compromise
Describe the
Walk Away/Avoidance
conflict strategy approach?
It involves supporting neither
your point of view nor the
other person’s point of view.
Describe the
My Way/Competition
conflict strategy approach?
It involves pushing your point
of view and excluding the other
point of view.
Describe the
Your Way/Accommodation
conflict strategy approach?
It provides support for the
other person’s point of view.
Describe the
New Way/Collaboration
conflict strategy approach?
It requires the persons in conflict
to create a new alternative that
includes both of their positions.
Describe the
Half Way/Compromise
conflict strategy approach?
It involves compromise that meets some,
but not all, of the needs of
both parties.
The CPO’s role can be divided
into what two areas?
Leadership Responsibility
and
Personal Responsibility.
The responsibilities and
authority of the LCPO
are addressed where?
Article 364 of the SORM
Specific positional authority
(CO, XO, DH, CDO, OOD, LCPO, etc.)
is discussed in what instruction?
OPNAVINST 3120.32 (series) (SORM)
STANDARD ORGANIZATION AND REGULATIONS
OF THE U.S. NAVY
Where does it state,
"The delegation of authority and
the issuance of orders....shall
not relieve such a person from
any responsibility....."?
U.S. Navy Regulations, Article
1022
Where does it state,
“All persons are required to aid,...in
maintaining good order and discipline.
All persons have the right to
exercise proper authority...all persons
are charged to obey all
lawful orders..."?
SORM, Article 141.4

LCPO Guide A-500-0100 says 141.1
Where does it state, "The exercise of
authority is by the issuance of orders.
Orders must be lawful, as subordinates
are only charged to obey lawful orders.”
U.S. Navy Regulations,
Article 1132.
Where can you find the U.S. Navy Regulations on-line?
The Department of Navy Issuances
http://doni.daps.dla.mil/default.aspx
Where does it state, "Leadership
must ensure equity for each member
of the organization. Concerning actions
in his or her area of responsibility,
the leader should never allow a subordinate
to be criticized or penalized except
by himself or such other authority
as the law prescribes.”?
SORM, Article 141.2
Where does it state, "Each individual,
regardless of rank or position, is fully
accountable for his or her own actions,
or failure to act when required.?
SORM, Article 141.6
Where does it state, "Leaders and
supervisors have a duty to assign
clear lines of authority and
responsibility,
reaching to the individual level, for
all activity within their organization.?
SORM, Article 141.6

LCPO Guide A-500-0100 says 141.1
What naval instruction covers Hazing?
SECNAVINST 1610.2
Name the Stages of Team Development and Dynamics?
Forming
Storming
Norming
Performing
Which section of the EDVR covers
Prospective Gains?
Section 1
Which section of the EDVR covers
Prospective Losses?
Section 2
Which section of the EDVR covers
Personnel Onboard for Temporary Duty?
Section 3
Which section of the EDVR covers
Total Personnel Onboard in
Distribution Community Sequence?
Section 4
Which section of the EDVR covers
Personnel Status Summary?
Section 5
Which section of the EDVR covers
Distribution Navy Enlisted
Classification Code (DNEC)
Management?
Section 6
Which section of the EDVR covers
NEC Billet and Personnel Inventory?
Section 7
Which section of the EDVR covers
NEC Inventory Section?
Section 8
Which section of the EDVR covers
Officer and Enlisted
Diary Message Summary?
Section 9
Which section of the EDVR covers
Duty Preference Listing?
Section 10
Which section of the EDVR covers
Security and Data Validation Section?
Section 11
Which section of the EDVR covers
TAD and Embarked Personnel?
Section 12
A-500-0100 LEADING CHIEF PETTY
OFFICER LEADERSHIP COURSE
A-500-0100 LEADING CHIEF PETTY
OFFICER LEADERSHIP COURSE