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6 Cards in this Set
- Front
- Back
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What is a Problem? |
An obstacle, impediment, difficulty or challenge, or any situation that invites resolution; the resolution of which is recognized as a solution or contribution toward a known purpose or goal. |
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What are the 3 types of problems? |
o Well Structured o Medium Structured o Ill Structured |
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What are the 7 steps of Problem Solving? |
o ID the problem (Draft Problem Statement [5w's]) o Gather information (Facts, assumptions, Interests) o Develop Criteria (Screening and Evaluating Criteria) o Generate Possible Solutions (Brainstorming/COA Development) o Analyze Possible Solutions (Benchmark) o Compare Possible Solutions (Determine best Solution) o Make and Implement the Decision (Decide and Act) |
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What are the different types of Screening Criteria? |
o Suitability: Solves the problem and is legal and ethical o Feasibility: Fits within available resources o Acceptability: Worth the cost or risk o Distinguishability: Differs significantly from other solutions o Completeness: Contains the critical aspects of solving the problem from start to finish |
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What are the different types of Evaluation Criteria? |
o Short title: Cost o Definition: The maximum total cost of each o Unit of measure: i.e. Dollars o Benchmark: i.e. $35.00 o Formula: less than or equal to $35.00 is an advantage; more than $35.00 is a disadvantage. less=better |
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Name 4 Common Methods for Benchmark? |
o Reasoning o Historical Precedent o Current Example o Averaging (least preferred method) |
