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5 Cards in this Set
- Front
- Back
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Customer Complaint
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1. listen to customers complaint
2. show that you care 3. say sorry 4. offer to remake food or drink 5. give comp card 6. refund order 7. give them Jasmines number |
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Greetings
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1. how are you
2. what can I get for you 3. how's your day going 4. would you like to try our featured sample 5. would you like to order some chicken tenders today 6. welcome to hot dog on a stick 7. what can I get started for you |
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Order of Operations
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1. take order
2. repeat order 3. make food 4. make lemonade 5. repeat order 6. punch in order 7. tell customer total |
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Samples
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1. turkey
2. beef 3. american 4. pepper jack 5. chicken 6. bites 7. funnel 8. lemonade |
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Topics to Engage Customers in Conversation
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1. weather outside
2. how was their day 3. any sales 4. what did they come to shop for 5. how's their holiday going 6. what's your favorite food item here 7. any plans for the weekend |
