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7 Cards in this Set

  • Front
  • Back
  • 3rd side (hint)

OD steps

Unfreezing





Change agent





Changing





Refreezing

Resistance to change

Self interest





Uncertainty

Lack of understanding and trust employees




Different assessments and goals

Why do managers make bad decisions

Being influenced by initial impressions

Being influenced by problem framing

ERG Theory

Existence






Growth

Related ness

Gold setting theory

Specificity





difficulty

acceptance

Decision making steps

Recognition of decision requirement. 1

Diagnosis and analysis of causes. 2

Development of alternatives. 3

Selection of desired alternative. 4

Implementation of alternative. 5