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16 Cards in this Set
- Front
- Back
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administrative management
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-science of management and principles of an organization applicable in any setting
-use principles that are relevant in organizing |
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scientific management
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-goals and productivity
managers must closely supervise the work to assure max efficiency |
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bureaucratic management
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-superior-subordinate communication via clear chain of command, hierarchy of authority, and division of labor chaing
-explicit rules and regulations -uses merit an skill as basis for promotion/reward |
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Theory Z: Ouchi
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*collective decision making
-long-term employment, mentoring, holistic concern, and use of quality to manage service and quality -focus on a better way of motivating ppl thru their involvement |
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Fredrick Herzberg's Two-Factor Theory
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one set of motivation factors must be maintained to avoid job dissatisfaction, such as salary, relationships (maintenance or hygiene factors)
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Maslow's Hierarchy of Needs
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-motivation begins when a need is not met
-first is physiological needs, safety and security, social, self-esteem, then self-actualization needs |
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McGregor's Theory X
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-in bureaucratic organizations, employees prefer security,direction,k and minimal responsibility
-need coercion and threats to get the job done |
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McGregor's Theory Y
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-in the context of the right conditions, ppl enjoy their work
-involvement in work and opportunity to be creative is the reward |
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laiseez-faire leadership
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passive and permissive, defers decision making; assoc. w/low productivity and feelings of frustration
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autocratic leaders
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supervision necessary, feelings of hostility; leader makes decisions and uses power to command and control others
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democratic leadership
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participatory, with authority delegated to others
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Hersey and Blanchard's Situational Theory
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groups w/low maturity, whose members are unable or unwilling to participate or are unsure, need a leader to use a telling leadership style to provide direction and close supervision
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Fielder's Contingency Theory
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leader bx dependent upon the interaction of the personality of the leader and the needs of the situation
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Transformational theory
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leaders and followers motivate each other; empower others to engage by working together to achieve a vision ofa preferred future
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Transactional Theory
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focus on organizational operations and short term goals; traditional manager concerned w/day to day operations
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Charismatic Theory
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-inspirational quality that promotes an emotional connection from followers
-often worshipped as superhuman |
