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33 Cards in this Set

  • Front
  • Back
1) What is the Zeigarnik Effect?
Interruptions and pressure help improve memory
2) What are McGregor’s X theory
X Theory—employees:
dislike work
need to be coerced/threatened to perform
prefer to be directed
have little ambition
desire security
Y Theories?
Y Theory—employees:
think work is pleasurable
are self-controlled and able to act independently
seek responsibility
are innovative and creative
3) In Management and Organization Theory, written by Professor Jeffrey Miles, _________ is a framework for understanding the cognitive, affective, and behavioral aspects of individuals.
Field theory
4) In “15 College Degrees with the Biggest Payoffs in 2012”, name 5 majors.
1) Aerospace
2) Chemical Engr
3) Civil Engr
4) Electrical Engr
5) Mechanical Engr
2 jobs better than HR
1) Software Engr
2) Actuary
6 categories in industry
1) Manufacturing Industries
2) Process Industries
3) Farming Industries
4) Entertainment Industries
5) Service Industries
6) Cyber Industries
22 questions on HR head interview
1) If you had to terminate yourself, what would be the reason?
2) What are your weaknesses?
3) How do you handle pressure and stress?
4) What will be your vision as an HR Head?
5) If you come aboard with us, what changes would you make in the system?
20 questions company manager cant ask
1) What political party do you support?
2) What religion do you practice?
3) As a Muslim, what are your views on 9/11?
4) Are you a member of a trade union?
5) Have you ever filed for a worker’s compensation clam?
6) Do you have any serious medical issues?
7) How many days were you sick last year?
8) Are you currently taking any medications?
9) Do you smoke or drink?
10) Have you ever been treated for drug abuse?
11) Have you ever been arrested, convicted, or spent time in jail prior to employment?
12) What do you think of inter-office dating?
13) Are you married, single, engaged, or divorced?
14) What does your wife do for a living?
15) Do you have or plan to have children?
16) What arrangements are you able to make for child care while you work?
17) If you get pregnant, will you continue to work, and will you come back after maternity leave?
18) Are you comfortable working for a female boss?
19) We’ve always had a man/woman do this job. How do you think you will stack up?
20) How much longer do you plan to work before you retire?
What is a DMADV Management Approach?
Define, Measure, Analyze, Design, Verify
What is a SWOT Planning Method?
(to target) Strengths, Weaknesses, Opportunity, Threats
What constitutes an organization?
Mission
Division of Work
People
What are management functions?
Planning
Organizing
Coordinating
Leading
What are Henri Fayol’s 14 Principles of Management?
1) Division of Work
2) Authority
3) Discipline
4) Unity of Command
5) Unity of Direction
6) Subordination of individual’s interest to general interest
7) Remuneration
8) Centralization
9) Scalar Chain
10) Order
11) Equity
12) Stability of tenured personnel
13) Initiative
14) Spirit De Corps
When considering an organization’s redesign, what six key elements should we consider?
1) Work Specialization
2) Departmentalization
3) Authority and Responsibility
4) Span of Control
5) Centralized vs. Decentralized
6) Formalization
What variables are considered to determine Span of Control?
Training
Experience
Similarity of Tasks
Complexity of Tasks
Proximity of Employees
Degree of Standard Procedure
Sophistication of Company’s MIS
Strength of Company’s Value Stream
Manager’s Preferred Managing Style
Good governance has what kind of properties to reflect it?
Participation
Rule of Law
Transparency
Responsiveness
Consensus Oriented
Equity and Inclusiveness
Effectiveness and Efficiency
Accountability
What are the first three articles in Cal Poly’s EE Governance Document, Section 3?
1) Quorum—a quorum consists of 60% or more of the eligible members of the body
2) Votes—votes may be taken by either open or closed ballot
3) Motion—a motion is passed by a governance body if and only if A) a quorum is present; and B) the number of YES votes exceeds the number of NO votes
What is Job Analysis?
A process to identify and determine in detail the particular job duties and requirements and the relative importance of these duties for a given job
What is BARS? Explain with an example.
Behaviorally Anchored Rating Scales—a method of rating the performance of employees on a scale that is based on critical incidents (ex. behavior towards coworkers)
What is Nepotism?
The practice of favoring relatives or friends, especially by giving them jobs
What is COBRA?
Consolidated Omnibus Budget Reconciliation Act
What is Maslow’s Hierarchy of Needs?
Physiological
Safety
Love/Belonging
Esteem
Self actualization
How many key elements (parts) are within Governance Documentation? Explain them.
FIVE—1) Mission Statement
2) Documentation of Rules, Regulations, Procedures, Etc.
3) Training
4) Publicize and Maintain
5) ISO standards of Global/National
l
What are the 20 sections written in Yahoo’s CEO cover letter?
1) Compensation
2) Inducement Stock Option Grant
3) Make-Up Grant
4) Annual Grant
5) Benefits
6) Termination
7) Parachute Payments
8) Proprietary Agreement
9) Proprietary Information Obligations Checklist
10) Obligations
11) Noncompetition during Employment
12) Cooperation
13) Employment At-Will
14) Code of Conduct and the Company Policies
15) Indemnification
16) Non-Disparagement
17) Entire Agreement; Notice
18) General 409A Compliance; Income Tax Holding
19) Eligibility to Work in the United States
20) Accepting this Offer
Who is Frederick Winslow Taylor?
The Father of Scientific Management
What is Informal Organization?
An interlocking social structure that governs how people work together in practice
In California, there are 12 protected categories following Federal Civil Rights Act of 1964. Explain them.
1) Age
2) Ancestry
3) Color
4) Disability/Medical Condition
5) Gender Identity
6) Genetic Information
7) Membership in Armed Forces
8) Pregnancy
9) Race
10) Religion
11) Sex
12) Sexual Orientation
What is Big Data?
A collection of data sets so large and complex that it becomes difficult to process using on-hand database management tools or traditional data processing applications
How many performance appraisal methods are there? Explain them.
SEVEN—1) Written Essay
2) Critical Incidents
3) Graphic Rating Scales
4) BARS
5) Multiperson
6) MBO
7) 360˚ Appraisal
To defend illegal discrimination in recruiting, what methods (weapons) can employers prepare?
Job Relatedness
Bona Fide Occupational Qualifications
Seniority
What is unlawful sex discrimination?
Treating employees differently based on sex
What are two forms of sexual discrimination?
1) Making sexually suggestive remarks
2) Quid pro quo harassment (sexual favors for advancement)