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33 Cards in this Set
- Front
- Back
1) What is the Zeigarnik Effect?
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Interruptions and pressure help improve memory
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2) What are McGregor’s X theory
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X Theory—employees:
dislike work need to be coerced/threatened to perform prefer to be directed have little ambition desire security |
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Y Theories?
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Y Theory—employees:
think work is pleasurable are self-controlled and able to act independently seek responsibility are innovative and creative |
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3) In Management and Organization Theory, written by Professor Jeffrey Miles, _________ is a framework for understanding the cognitive, affective, and behavioral aspects of individuals.
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Field theory
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4) In “15 College Degrees with the Biggest Payoffs in 2012”, name 5 majors.
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1) Aerospace
2) Chemical Engr 3) Civil Engr 4) Electrical Engr 5) Mechanical Engr |
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2 jobs better than HR
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1) Software Engr
2) Actuary |
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6 categories in industry
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1) Manufacturing Industries
2) Process Industries 3) Farming Industries 4) Entertainment Industries 5) Service Industries 6) Cyber Industries |
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22 questions on HR head interview
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1) If you had to terminate yourself, what would be the reason?
2) What are your weaknesses? 3) How do you handle pressure and stress? 4) What will be your vision as an HR Head? 5) If you come aboard with us, what changes would you make in the system? |
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20 questions company manager cant ask
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1) What political party do you support?
2) What religion do you practice? 3) As a Muslim, what are your views on 9/11? 4) Are you a member of a trade union? 5) Have you ever filed for a worker’s compensation clam? 6) Do you have any serious medical issues? 7) How many days were you sick last year? 8) Are you currently taking any medications? 9) Do you smoke or drink? 10) Have you ever been treated for drug abuse? 11) Have you ever been arrested, convicted, or spent time in jail prior to employment? 12) What do you think of inter-office dating? 13) Are you married, single, engaged, or divorced? 14) What does your wife do for a living? 15) Do you have or plan to have children? 16) What arrangements are you able to make for child care while you work? 17) If you get pregnant, will you continue to work, and will you come back after maternity leave? 18) Are you comfortable working for a female boss? 19) We’ve always had a man/woman do this job. How do you think you will stack up? 20) How much longer do you plan to work before you retire? |
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What is a DMADV Management Approach?
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Define, Measure, Analyze, Design, Verify
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What is a SWOT Planning Method?
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(to target) Strengths, Weaknesses, Opportunity, Threats
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What constitutes an organization?
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Mission
Division of Work People |
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What are management functions?
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Planning
Organizing Coordinating Leading |
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What are Henri Fayol’s 14 Principles of Management?
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1) Division of Work
2) Authority 3) Discipline 4) Unity of Command 5) Unity of Direction 6) Subordination of individual’s interest to general interest 7) Remuneration 8) Centralization 9) Scalar Chain 10) Order 11) Equity 12) Stability of tenured personnel 13) Initiative 14) Spirit De Corps |
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When considering an organization’s redesign, what six key elements should we consider?
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1) Work Specialization
2) Departmentalization 3) Authority and Responsibility 4) Span of Control 5) Centralized vs. Decentralized 6) Formalization |
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What variables are considered to determine Span of Control?
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Training
Experience Similarity of Tasks Complexity of Tasks Proximity of Employees Degree of Standard Procedure Sophistication of Company’s MIS Strength of Company’s Value Stream Manager’s Preferred Managing Style |
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Good governance has what kind of properties to reflect it?
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Participation
Rule of Law Transparency Responsiveness Consensus Oriented Equity and Inclusiveness Effectiveness and Efficiency Accountability |
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What are the first three articles in Cal Poly’s EE Governance Document, Section 3?
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1) Quorum—a quorum consists of 60% or more of the eligible members of the body
2) Votes—votes may be taken by either open or closed ballot 3) Motion—a motion is passed by a governance body if and only if A) a quorum is present; and B) the number of YES votes exceeds the number of NO votes |
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What is Job Analysis?
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A process to identify and determine in detail the particular job duties and requirements and the relative importance of these duties for a given job
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What is BARS? Explain with an example.
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Behaviorally Anchored Rating Scales—a method of rating the performance of employees on a scale that is based on critical incidents (ex. behavior towards coworkers)
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What is Nepotism?
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The practice of favoring relatives or friends, especially by giving them jobs
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What is COBRA?
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Consolidated Omnibus Budget Reconciliation Act
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What is Maslow’s Hierarchy of Needs?
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Physiological
Safety Love/Belonging Esteem Self actualization |
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How many key elements (parts) are within Governance Documentation? Explain them.
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FIVE—1) Mission Statement
2) Documentation of Rules, Regulations, Procedures, Etc. 3) Training 4) Publicize and Maintain 5) ISO standards of Global/National l |
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What are the 20 sections written in Yahoo’s CEO cover letter?
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1) Compensation
2) Inducement Stock Option Grant 3) Make-Up Grant 4) Annual Grant 5) Benefits 6) Termination 7) Parachute Payments 8) Proprietary Agreement 9) Proprietary Information Obligations Checklist 10) Obligations 11) Noncompetition during Employment 12) Cooperation 13) Employment At-Will 14) Code of Conduct and the Company Policies 15) Indemnification 16) Non-Disparagement 17) Entire Agreement; Notice 18) General 409A Compliance; Income Tax Holding 19) Eligibility to Work in the United States 20) Accepting this Offer |
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Who is Frederick Winslow Taylor?
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The Father of Scientific Management
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What is Informal Organization?
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An interlocking social structure that governs how people work together in practice
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In California, there are 12 protected categories following Federal Civil Rights Act of 1964. Explain them.
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1) Age
2) Ancestry 3) Color 4) Disability/Medical Condition 5) Gender Identity 6) Genetic Information 7) Membership in Armed Forces 8) Pregnancy 9) Race 10) Religion 11) Sex 12) Sexual Orientation |
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What is Big Data?
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A collection of data sets so large and complex that it becomes difficult to process using on-hand database management tools or traditional data processing applications
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How many performance appraisal methods are there? Explain them.
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SEVEN—1) Written Essay
2) Critical Incidents 3) Graphic Rating Scales 4) BARS 5) Multiperson 6) MBO 7) 360˚ Appraisal |
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To defend illegal discrimination in recruiting, what methods (weapons) can employers prepare?
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Job Relatedness
Bona Fide Occupational Qualifications Seniority |
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What is unlawful sex discrimination?
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Treating employees differently based on sex
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What are two forms of sexual discrimination?
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1) Making sexually suggestive remarks
2) Quid pro quo harassment (sexual favors for advancement) |