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7 Cards in this Set

  • Front
  • Back

Identify clauses and phrases

- A clause is a group of words that has both a subject and a predicate.




- An independent clause can stand on its own as a sentence.


- A dependent clause cannot.




- A phrase is a group of words that lacks either a subject, a predicate, or both.

Identify the subject of a sentence

- The subject of a sentence is the person, place, thing, or idea that is doing or being something.




- You can find the subject of a sentence if you can find the verb.


- Ask the question, "Who or what 'verbs' or 'verbed'?" and the answer to that question is the subject.

Know the four levels of courtesy

1. Polite Question: Could you please meetwith the customer this afternoon?




2. Polite order: Please meet with thecustomer this afternoon.




3. Order: Meet with the customer thisafternoon.




4. Sender-focused order: I need you to meetwith the customer this afternoon

Identify first-, second-, and third-person pronouns. Know when to use them

1st - I, me, my, mine, myself (singular) our, ours, us, we, ourselves (plural)




2nd - You, your, and yours (both singular and plural) yourself (singular) yourselves (plural)




3rd - his, her, hers, it, its, himself, herself, itself (singular) they, them, their, theirs, themselves (plural)

Identify redundancies of language

Words or phrases that repeat the same meaning.




- By eliminating redundancies you can reduce overall word count

Identify overused business cliches

- At the end of the day


- Synergy


- Solution


- Think outside the box


- Customer-centric


- Do more with less


- Paradigm


- Incremental


- Metrics


- Take it offline


- Redeployed People


- On the runway


- Win-win


- Value-added


- Get on the same page


- Generation X


- Accountability Management


- Core competency


- Alignment

“It is” and “there are” sentence intros

- Most sentences that begin with it is or there are fail to provide a specific subject and generally contain more words than necessary.




- One way of recognizing when to reword it is statements is to ask the question What does IT refer to? If you don't know the answer, your readers won't either.