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14 Cards in this Set

  • Front
  • Back
relational dialectics
highlights the tension, struggle, and general messiness of close personal ties or relationships
seeks to explain individual differences in people's ability to communicate skillfully in social situations
social judgement theory
where we hear a message and immediately judge where it should be placed on the attitude scale in our minds
elaboration likelihood model
involves two routes to persuasion: central and peripheral; depends on ego involvement
cognitive dissonance theory
predicts that persuasion will be greatest when the magnitude of cognitive dissonace is highest
functional perspective on group decision making
requires that four tasks requirements are fulfilled if the group is going to reach a high quality solution
problem analysis, goal setting, indentification of alternatives, and evaluation of positive and negative characteristics
four requirements that must be fulfilled for a group to reach a high quality solution
adaptive structuration theory
members of task groups intentionally adapt rules and resources in order to accomplish their decision making goals
information systems approach to organizations
where information is the common raw material that all organizations process
cultural approach to organizations
analyzes and interprets the cultural aspect of each organization
critical theory of communication approach to organizations
explores ways to ensure the financial health of corporations while increasing the representation of diverse- and often noneconomic- human interests
the rhetoric
a searching study of audience psychology; the discovery in each case of "available means of persuasion"
where language is a strategic human response to a specific situation
narrative paradigm
proposes to get rid of egos, pathos, logos, etc. and tell only stories