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4 Cards in this Set
- Front
- Back
Stages of Grief
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1. Denial
2. Anger 3. Compromise/Bargaining 4. Depression 5. Acceptance |
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Styles of Thinking
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1. Idealist
2. Analysts- logical 3. Realists-based on facts 4. Pragmatist-easy going 5. Synthesist- negative |
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Method for Compliance (LEARN)
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L: Listen
E: Explain A: Acknowledge R: Recommend N: Negotiate |
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The "Compliance Star"
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Believe
Understand Willing Trust Comply |