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7 Cards in this Set
- Front
- Back
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Bad News |
Buffer Reasons Bad news Closing |
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Persuasive |
Gain attention Build interest Reduce resistance Motivate action |
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Report |
Introduction- why writing Findings- talking headings Summary- conclude findings |
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Letter |
Letterhead Date and address Body Closing/ salutation Signature |
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Memo |
Date, to, from, subject Opening Body Closing |
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To, from, date, subject Salutation Opening- reveal main idea Body- explain main idea Closing- request for action Salutation, name |
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Goodwill Messages |
Selfless, Short, Sincere, Spontaneous, Specific |
