210 Health Services

Front 1

What is advocacye

Back 1

standing up for what is right. standing up for clients and advising them on their rights. part of it is trying to advance your profession

Front 2

How can we advocate

Back 2

social awareness- telling others about OT and being aware of issues tha taffect OT (public policy, ed in health care) Advancing legislation

Front 3

what are the 3 advocacy themes in the field of rehab

Back 3

1. Therapists view themselves as a "gaurdian of morals" for individual, professional and social misbehavior aimed at their clients
2. Resprenting the cient's functional abilities to health and community agencies- allowing therapists to increase public awareness.
3. working with the interdisciplinary team, which could be supportive or restrictive.

Front 4

what is the advocacy process closely tied to

Back 4

professional ethics

Front 5

What principles are used from our code of ethics relating to advocacy

Back 5

1. Ot. personnel shall demonstrate a concern for the well-being of the recipients of their services (beneficence).
Principle 3- Autonomy- ot personnel shall respect teh recipient and 'or their surrogate as well as the recipient's rights (autonomy, confidentiality, privacy)
Principle 4- Duties, OT personnel shall achieve and continually maintain high standards of competence. providing good quality of care
Principle 5- Justice- ot personnel shall comply with laws asd the Association policies guiding the profession of OT
Principle 7- OT personnel shall treat colleagues and other professionals with fairness, discretion and integrity (fidelity)

Front 6

What are the three areas that a good advocate therapist has to develop

Back 6

1. skills
2. right attitude
3. self-understanding

Front 7

What is an important concept for attitude

Back 7

make a change and be proactive with the changes.

Front 8

We have to be proactive rather than

Back 8

reactive

Front 9

We also have a _________ of our reasons for being motivated to be an advocate

Back 9

self understanding

Front 10

We have to self-reflect and make sure that what we are advocating for the _________ for the _______ or for the ____________ and not for ______________

Back 10

right thing
client
majority
personal reasons

Front 11

Make sure we are not advocating for _________-

Back 11

financial gain

Front 12

Part of reflection and having hte understanding that you need to be a good advocate is to be kn owledgeable about different systems such as:

Back 12

legislative, policy making, and health care systems.
Know about laws reimbursement, policy making that affects us as professionals

Front 13

What is assertiveness

Back 13

speaking up for client without stepping on others. Don't be agressive. Being able to give your opinion without hurting others along the way. Don't be aggressive or passive- find the right balance

Front 14

Dealing with assertiveness we have to learn not to cross the line into _____________--

Back 14

aggressiveness or being passive or quiet . find the right balance

Front 15

Aggressive communication

Back 15

not respecting the rights of others because it is like you are attacking them.

Front 16

What can happen if you are too quiet or too passive

Back 16

it allows others to achieve what they want without opposition and usually at the expence of your position

Front 17

What does being passive aggressive do to others

Back 17

undermines

Front 18

Assertive communication skills are necessary part of being an effective advocate. These skills are invaluable when you are:

Back 18

advocating for patients, talking with other professionals, or voicing your concerns with legislatures

Front 19

What are some areas to watch when using assertive communication

Back 19

aggressiveness
passive or too quiet
passive-aggressiveness

Front 20

What are some questions you should ask yourself as part of the self-reflection process prior to beginning to advocate for patient

Back 20

1. Is it necessary that I intervene? They may not want you to help
2. Does the person want me to intervene?
3. Can he or she self-advocate without my help?
4. What resources are available to help the person?
5. What would empower the person to self-advocate?

Front 21

If you advocate for a patient that can do it themself , what does it do to the patient.

Back 21

If take on role of being full advocate when they have ability to advocate themselves if robbs them of assertiveness

Front 22

Being a self-advocate is empowering and sometimes all the client nees is

Back 22

information or resources to get info they need

Front 23

if clients are unable to advocate for themselves, you might want to:

Back 23

think about caregivers and work with the caregivers so they can advocate

Front 24

What are some forms of advocacy

Back 24

Having knowledge about reimbursement- then you know waht is covered and not covered and how reimbursement works
2. documentation- serves as the basis of reimbursement
3. understanding the appeals process
4. know who you go see to understand its policies. Talk to the case manager, pt,ot, etc

Front 25

On the professional level, therapists advocate with peer professionals and with others, such as insurers. Some examples of advocacy with other professionals are:

Back 25

1. misconduct with clients
2. wrong diagnosis mad by physician- you are qualified enough to say the diagnosis should be looked at again.
3. peer has made a wrong treatment decision
4. advocating for a referral for a person who could benefit form OT
5. Improving insurance coverage for therapy benefits
6. educating other professionals about OT and the benefits (insurance companies, etc...)

Front 26

When we are working with other professionals we need to be _______________ and _____________.

Back 26

assertive and diplomatic

Front 27

When being diplomatic and assertive how will we need to respond

Back 27

1. need to be willing to point out unethical behavior
2. keep a form of open communication going

Front 28

What is the name of our national professional organization

Back 28

AOTA and we have legislative bodies that allow members to voice our opinions and influence the positions of our profession

Front 29

What is the legislative body of AOTA called

Back 29

representative assembly (RA)

Front 30

What part of the association of AOTA is the representative assembly

Back 30

the governing and policy making

Front 31

Just as in congress, we have ____________ that debate and vote on important issues at athe national AOTA conference

Back 31

State representatives

Front 32

Why is it important for ou to voice your opinions of subjects

Back 32

so that the state representatives can equally represent the OT's of the state in theri discussion during conference

Front 33

How do AOTA staff address issues concerning OT and healthcare

Back 33

lobby the government

Front 34

Does any of your membership dues go to AOTA to support lobbying efforts

Back 34

yes, part of the dues go to lobbying efforts

Front 35

What division of AOTA includes a State Affairs Group, a Federal Affairs Group, and a Reimbursement and Regulatory Affairs Group

Back 35

Public Affairs Division

Front 36

What does the Public Affairs Division include

Back 36

a State Affairs Group, A Federal Affairs Group, and a Reimbursement and Regulatory Affairs Group.

Front 37

Through this group, AOTA works closely with individual members and state associations on state and national issues pertaining to OT practice

Back 37

State Affairs Group

Front 38

What is mentioned regularly on the AOTA website

Back 38

Legislative updates and calls for action about key legislative concerns

Front 39

What part of AOTA consists of contacts in each state, provides a local contact for distributing critical legislative information and spurring action of members

Back 39

AOTA Action Network

Front 40

What part of AOTA provices financial assistance to House and Senate candidates who support OT.

Back 40

The PAC of AOTA called the AOTPAC (American OT political Action Committee.

Front 41

Which coalition helps to ensure the visibiilty of OT in Washington and in politics

Back 41

AOTPAC. It helps to keep OT visible. Ask for financial support as well as dues

Front 42

The major rehabilitation associations in the _______________________ (APTA, AOTA, ASHA) maintain websites with up-to-date information about legislative and advocacy issues relevant to the members of their associations

Back 42

Trialliance (PT, OT and ST)

Front 43

What are ways you can lobby as a therapist for concerns for your therapists.

Back 43

you need to be familiar with legislative issues. lobby through:
1. personal visits
2. phone calls
3. letters
4. being active on political and being informed about issues

Front 44

A way to be an advocate is bein ginvolved in providing input when the rules that implement legislation are being written. This is called

Back 44

regulatory advocacy

Front 45

When should you advocate concerning a bill

Back 45

when writing legislation and putting in place . making effort before bill passed not after

Front 46

What is a good example of legislative advocacy

Back 46

Medicare Part B reimburesement. OT was on door steps of capital when being written

Front 47

Advocacy is most effective when done in ___________.

Back 47

coalition

Front 48

What are groups of people with similiar concerns that are lobbying for the same effort

Back 48

coalition

Front 49

What is the sequency of advocacy

Back 49

1. knowledge area- being aware of key issues
2. research- topics and issues before writing letters
3. implementing political actions- know who representatives are
4. reflection- evaluating if successful or not and do we need to change this?